Sage Oracle Touch SES990, Быстрое руководство

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PROBLEM POSSIBLE CAUSE WHAT TO DO
Display says
“Water tank
empty” but water
tank is full
• Water tank not fully
inserted & locked.
• Push water tank in fully and
lock latch closed.
No steam or
hot water
• Machine is not turned
on or up to operating
temperature.
• Ensure the machine is plugged
in and ready for use.
• You may have a blockage in scale.
Please run the descale process.
No hot water • Water tank is empty. • Fill water tank.
No steam • Steam wand is blocked. • Refer to ‘Cleaning the Steam Wand’,
page 12.
• You may have a blockage in scale.
Please run the descale process.
The machine is ‘On’
but won’t operate
• Turn machine off. Wait for 60 minutes
and turn machine back on.
• If problem persists, call Sage
Consumer Support.
Steam pouring out
of group head
• Turn machine off. Wait for 60 minutes
and turn machine back on.
• If problem persists, call
Sage Consumer Support.
Espresso only
drips from the
portafilter spouts,
restricted flow
• Coffee is ground
too finely.
• Adjust the grind size to a higher number
to make the grind size slightly coarser.
• You may have a blockage in scale.
Please run the descale process.
Espresso flows out
too quickly
• The coffee is ground
too coarsely.
• Coffee beans are stale.
• Adjust the grind size to a lower number
to make the grind size slightly finer.
• Use freshly roasted coffee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee not
hot enough
• Cups not pre-heated. • Rinse cups under hot water outlet
and place on cup warming tray.
• Milk not hot enough
(if making cappuccino
or latté etc).
• Increase the milk temperature
in settings menu.
No crema • Coffee beans are stale. • Use freshly roasted coffee beans with
a ‘Roasted On’ date and consume
between 5–20 days after that date.
Not enough
milk texture
• Steam wand is blocked. • Refer to ‘Cleaning the Steam Wand’,
page 12.
• You may have a blockage in scale.
Please run the descale process.
• Different brands and types of milk and milk
alternatives will texture differently. You may
need to adjust the froth level accordingly.
Too much
coffee extracted
• Coffee is ground too
coarsely.
• Shot duration/volume
needs to be adjusted.
• Adjust the grind size to a lower number
to make the grind size slightly finer.
• Customise extraction time by touching
the ‘Single’ / ‘Double’ button.
Not enough
coffee extracted
• Coffee is ground too finely.
• Shot duration/volume
needs to be adjusted.
• Adjust the grind size to a higher number
to make the grind size slightly coarser.
• Customise extraction time by touching
the ‘Single’ / ‘Double’ button.
Amount of coffee
extracted has
changed, but
all settings are
the same.
• As coffee beans age,
the extraction rate
changes and can affect
the shot volume.
• Adjust the grind size to a lower number
to make the grind size slightly finer.
• Customise extraction time by touching
the ‘Single’ / ‘Double’ button.
• Use freshly roasted coffee beans with
a ‘Roasted On’ date and consume between
5–20 days after that date.