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APPENDIX A: TROUBLESHOOTING
APPENDIX A
Troubleshooting
A.1 Reboot encoder
NOTE
The reboot process lasts about 2 minutes, during which time the encoder will not
respond to the IPAdmin Tool or transmit video to a web browser
The encoder can be rebooted in two ways:
•
Using the IPAdmin Tool:
a. Start the IPAdmin Tool.
b. Find the entry for the encoder you want to reboot and click it to select (highlight) it.
c. Click the
Reboot
button and enter the administrator ID and PW.
d. Click
Refresh
to re-discover the encoder.
•
Using the reset button on the encoder:
a. Press and hold the reset button on the encoder for 4 seconds.
b. Click
Refresh
to re-discover the encoder.
A.2 Set encoder to factory default network settings
The encoder network settings can be forced to the factory default values:
•
IP address – reset to 192.168.0.1
•
Subnet mask – reset to 255.255.0.0
•
Gateway – reset to 192.168.0.1
•
User ID – reset to root
•
Password – reset to pass
To force the encoder to the factory network settings:
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