Russound RFR-E5 Installation Manual
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Russound sells E-Series products through Russound Sphere Certified Integrators to
ensure customers obtain quality pre-sale and after-sale support and service. Russound
does not authorize internet, telephone or mail order sales of Russound E-Series products
to consumers. The sale to consumers of any Russound E-Series product on the Internet
or by telephone or mail order shall void the Russound E-Series warranty on the applicable
product; and any Russound E-Series product purchased from an unauthorized dealer
or source, including any Internet retailer or telephone or mail order seller, will not be
honored or serviced under any Russound warranty.
The warranty on Russound E-Series products is NOT VALID if the products have
been purchased on the Internet, by telephone or mail order, or from an unauthorized
dealer. PROTECT YOUR WARRANTY. Buy only from a Russound Sphere Certified
integrator. If you have questions about a dealer or reseller, contact Russound Sales at
866.604.5245
The Russound E-Series RFR-E5 product is fully guaranteed against defects in
materials and workmanship for three (3) years from the date of purchase. During this
period, Russound will replace any defective parts and correct any defect in workmanship
without charge for either parts or labor.
For this warranty to apply, the unit must be installed and serviced by a Russound
Sphere Certified Integrator and used in accordance with written instructions. If service
becomes necessary, please contact your local Russound Sphere Certified Integrator to
arrange for product return.
This Warranty does not cover:
Damage caused by abuse, accident, misuse, negligence, or improper installation
•
or operation
Power surges and lightning strikes
•
Normal wear and maintenance
•
Products that have been altered or modified
•
Any product whose identifying number, decal, serial number, etc. has been
•
altered, defaced or removed
Products out of warranty will be subject to a minimum repair estimate. All repairs
will be made on the basis of the retail value of the parts and labor. All service is to be
performed by Russound.
Russound Sphere Certified Integrator Instructions:
Prior to returning a unit for repair, contact Russound at (866) 604.5245 to obtain a
Return Authorization Number. Reference this RA# number on all correspondence and
outer shipping label.
Ship to:
Russound
ATTN: E-Series Priority Service
5 Forbes Road
Newmarket, NH 03857
It is recommended that the product be packaged in a corrugated container with a
minimum of three (3) inches of resilient material to protect the unit from damage during
transit. Accidental damage and shipping damage are not considered defects.
WARRANTY