108
Possible cause:-
New card does not fit within defined system structure. E.g. the system structure is set for 10
relay cards and the user has fitted 11 to the system.
Note: A relay card cannot sign on if it is not defined within the SYS9000 structure.
Solution:-
If the card to be added is of the same type as existing cards in the system then it is possible
to use the “add and remove” card feature in the configuration software to add an additional
card. It is important to note that this feature is not available on all versions of the
configuration software, if you do not appear to have this feature please contact RTK for
advice and possible configuration software update.
If the card to be added to the system is a new card type e.g. your system consists of input
and relay cards and you wish to add output cards you must contact RTK for advice.
Possible cause:-
Card is faulty.
Solution:-
If you have tried all of the above solutions without success then contact RTK for advice and
possible card replacement.
Events lost during power down
Possible cause:-
Interface card battery link disabled position or battery needs replacing.
Solution:-
Remove the interface card. At the rear of the interface card you will see a circular button
battery cell, next to this battery cell is a link this should be in the Battery enabled position. If
the link is correct then the battery needs replacing. Battery model number is CR 2032
button cell.
o
Link in position closest to Ethernet connector – Battery enabled
o
Link in position furthest from Ethernet connector – Battery disabled
Battery cell Battery link
Ethernet connector