Rowe StarLink DLW-1, Руководство по обслуживанию на поле и каталог запасных частей

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Section 8: Extranet
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GENERAL QUESTIONS FOR EVERYONE
How do I access the Extranet?
Bring up any internet browser, for example: Netscape, Internet Explorer, or AOL. Type in the following address:
www.ecastcentral.com
My username and password:
Your username identifies you to the DLW-1 Management System. Your password tells the system that the person
logging in with your username is really you.
How do I get a username and password?
Upon the return and approval of the Operator Contract with Ecast, a username and password will be randomly
generated along with the set up of the venues that the units will be going into. Once the venue database is created,
you will be informed of your password.
How do I change my username or password?
Email Ecast at customerservice@ecastinc.com or call toll free (877) 451-1537 . Be sure to include your name,
phone number, company name, city, and state with your request.
What if I forget my username or password?
Email Ecast at customerservice@ecastinc.com or call toll free (877) 451-1537 . Be sure to include your name,
phone number, company name, city, and state with your request.
Who can view my account?
Only you and Ecast can view your account unless you share your username and password with anyone else.
How do I get to each section’s home page?
The names of each section are listed across the top of your computer screen below the “Extranet: DLW-1 unit
management system” banner. Click one of the names to get to that sections home page. There are six sections:
Revenue Reports, Usage Reports, Music Reports, System Reports, Update Music, and Edit Profile.
If you have questions regarding the extranet reports you may contact Ecast Customer Service at
customerservice@ecastinc.com or call toll free (877) 451-1537.