
The “ Environmentally Friendly Use Period ” (EFUP)
and Hazardous Substance Tables have been established
for all products. We are currently updating all of our
Product Manuals.
The Hazardous substances tables are available on
our website at:
http://www.rossvideo.com/about-ross/
company-profile/green-practices/china-rohs.html
电器电子产品中有害物质的使用
Ross Video Limited
按照以下的标准对所有组件和
流程进行了审查:
“
电器电子产品有害物质限制使用管理办法
”
也被
称为中国RoHS。
所有产品都具有
“
环保使用期限
”
(EFUP)和有
害物质表。目前,我们正在
更新我们所有的产品
手册。
有害物质表在我们的网站:
www.rossvideo.com/about-ross/company-profile/green-
Company Address
Ross Video Limited
— 8 John Street Iroquois,
Ontario, Canada, K0E 1K0
Ross Video Incorporated
— P.O. Box 880,
Ogdensburg, New York, USA, 13669-0880
General Business
Office:
(+1)613-652-4886
Fax:
(+1)613-652-4425
Technical
Support:
(+1)613-652-4886
After Hours
Emergency:
(+1)613-349-0006
(Support):
(General):
Website
Technical Support
At Ross Video, we take pride in the quality of our
products, but if a problem does occur, help is as close
as the nearest telephone.
Our 24-Hour Hot Line service ensures you have access
to technical expertise around the clock. After-sales
service and technical support are provided directly
by Ross Video personnel. During business hours
(eastern standard time), technical support personnel
are available by telephone. Outside of normal business
hours and on weekends, a direct emergency technical
support phone line is available. If the technical support
personnel who is on call does not answer this line
immediately, a voice message can be left and the call
will be returned shortly. Our Technical support staff are
available to react to any problem and to do whatever is
necessary to ensure customer satisfaction.
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• Document Information — Carbonite Black UltraChrome User Manual (v1.0)