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Operating Manual Version 6.3-04 of 10.10.18
31
Continue table 2
Fault
Possible cause
Suggested solution
The SCENAR device
operates but there is no
energy on the built-in
electrode.
The energy level
is too low.
Increase the energy level until
comfortable sensations ap-
pear.
There is no energy on
the add-on electrode,
while the energy on
the built-in electrode is
felt.
The add-on elec-
trode malfunc-
tion.
There is no con-
tact between the
plug and jack.
The incompatible
add-on electrode.
Replace the electrode.
Check the connection be-
tween the add-on electrode
plug and the SCENAR device
jack.
Use only the add-on electrodes
supplied by the manufacturer
of the SCENAR device.
There is no energy
both on the add-on and
built-in electrodes,
when the add-on elec-
trode is connected.
While the energy on
the built-in electrode is
felt, if the add-on elec-
trode is not connected.
Short circuit in
the add-on elec-
trode cable or
plug.
The incompatible
add-on electrode.
Replace the electrode.
Use only the external elec-
trodes supplied by the manu-
facturer of the SCENAR de-
vice.
The SCENAR device
turns off when there is
a skin contact.
Bad skin contact
or the skin is very
dry.
Switch the SCENAR device
ON and continue treatment of
the target skin area. Repeat
the switch-on when necessary.
8.2
Other malfunctions shall be serviced only by the manufacturer.