Ready light flashing
The printer does not sense the ribbon or foil. Ensure the ribbon and foil are
present and the head is locked down
Power and Ready lights are flashing alternately
The printer does not detect the foil, ensure the foil is loaded correctly then
reset the printer, press and hold the feed button until both lights go out.
Both Lights flashing
Ribbon is not detected,
Check you have not run out of ribbon
Reset the printer, press and hold the feed button until both lights go
out
No lights on printer
Confirm that the power supply and printer are turned on. Two steady green
light should be visible on the printer.
Lights are flashing but the issue has been fixed
Reset the printer, press and hold the feed button until both lights go out.
Ready light is not lit
Reset the printer, press and hold the feed button until both lights go out.
The ready light does not come back on after issue fixed and printer reset
The firmware is damaged. Repeatedly turning the printer on and off while
printing can cause the firmware to be corrupted If you would like to stop the
printer mid-job, press the “feed” button on the front of the machine. It will
pause the print job without risk of damaging the firmware.
In the case that the firmware has been damaged the printer needs to be re-
turned to Ribbon Print for repairs.