No head movement in manual mode
Possible cause
Solution
Head controller in automatic mode.
Change to manual mode.
Power loss
Check mains cable connections and integrity.
Check power block is supplying 24 V.
Check CMM emergency stop condition - power may have been
removed by CMM.
Cable / connection fault
Check connection and integrity of cabling between head and
controller.
No probe output signal received by the CMM computer
Possible cause
Solution
Cable / connection fault
Check connection and integrity of cabling between head and
controller.
Check connection and integrity of cabling between controller and
interface.
Check connection and integrity of cabling between interface and
computer.
Multiwire bypass connector not fitted
Fit a multiwire bypass connector with will permit a standard touch-
trigger probe signal to reach controller
Multiwired probe in use
Check that the multiwire cable is correctly fitted to the head.
Check that the trigger output to the CMM computer is connected to
the multiwired probe interface.
Poor measurement performance
Possible cause
Solution
Loose head mounting
Ensure all mounting screws are tight and that mounting to the CMM
is secure.
Probe incorrectly attached
Remove probe and reattach.
Force applied to head during lock up
Lock and unlock the head.
Incorrect lock up position
Reposition head correctly.
Position not qualified
Check qualification information.
Probe damping enabled during measurement
Ensure probe damping is not enabled during measurement moves.
PHC10-3 PLUS installation guide
www.renishaw.com
Issued 12 2021
39
