3
1-WARNINGS AND WARRANTY CONDITIONS
INFORMATION:
Please contact the retailer or qualified personnel authorised by the company to resolve a problem.
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Only fuel stipulated by the company must be used.
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Check and clean the smoke outlet pipes regularly (connection with the product).
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The product is not a cooking appliance.
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Always keep the cover of the fuel hopper closed.
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Keep this instruction manual in a safe place as it must accompany the product throughout its working life. If it is sold or transferred
to another user, always make sure that the manual accompanies the product.
INTENDED USE
The product only works with wood pellets and must be installed indoors.
WARRANTY CONDITIONS
The company provides a product warranty,
excluding the parts subject to normal wear
stipulated below, for a period of
two years
from the date of purchase, which is proven by a supporting document that contains the name of the seller and the date when the sale took
place. Warranty cover is valid if the completed warranty is returned within 8 days and the product is installed and tested by a qualified
installer, according to the detailed instructions provided in the use and instruction manual supplied with the product.
The term ‘warranty’ refers to the (free-of-charge) replacement or repairs of
parts acknowledged to be faulty due to manufacturing
defects.
RESTRICTIONS
The above-mentioned warranty does not cover parts of electrical and electronic components and fans, which are covered
for 1 year
from when the product is purchased, proof of which is provided as specified above. The warranty does not cover parts subject
to normal wear, such as: gaskets, glass and all parts that can be removed from the firebox.
Replaced parts will be covered by the warranty for the remaining period of the warranty in force as from the date of purchase of the
product.
EXCLUSIONS
Variations in colour of the painted or ceramic/serpentine parts and crazed ceramics do not constitute grounds for a claim as they are
natural characteristics of the material and product use.
The warranty does not cover any part that may be faulty as a result of negligence or careless use, incorrect maintenance or installation that
does not comply with the company’s instructions (see the relative chapters in this user manual).
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as
a consequence of non compliance with all the prescriptions specified in the manual, especially warnings regarding installation,
use and maintenance of the appliance.
If the product does not work correctly, contact your local retailer and/or importer.
Damage caused during transport and/or when handled is excluded from the warranty.
The supplied installation guide is the only reference for installation and product use.
The warranty will be rendered null and void in the event of damage caused by tampering, atmospheric agents, natural disasters, electrical
discharges, fire, defects in the electrical system, and maintenance not being performed at all or as indicated by the manufacturer.
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