42
6-PROBLEMS/CAUSES/SOLUTIONS
ATTENTION:
All repairs must only be carried out by a specialised technician, with the product switched off and the plug
disconnected.
If the product is NOT used as described in this instruction manual, the manufacturer declines all liability for any
damage caused to persons and property.
All the necessary measures and/or precautions must be adopted when performing maintenance, cleaning and
repairs.
t
Do not tamper with the safety devices.
t
Do not remove the safety devices.
t
Connect the product to an efficient smoke expulsion system.
t
Verify that the room in which the appliance will be installed is adequately ventilated.
ANOMALY
LED
POSSIBLE CAUSES
SOLUTIONS
The product
indicates the failed
start-up.
Led -2
The feed screw is empty when an initial
start-up is implemented or due to the
pellets having finished.
Wait for the pellets to be loaded.
The hopper is empty.
Fill the hopper.
Foreign bodies have blocked the feed
screw.
Remove the foreign bodies from the feed
screw.
The gear motor is faulty.
Replace the faulty component.
The product
indicates that the
fire has gone off
abnormally.
Led -1
The pellets are not fed into the combustion
chamber.
Wait for the pellets to be loaded.
The fuel hopper is empty.
Fill the hopper.
Low pellet supply.
Increase the pellet load.
Unsuitable pellets.
Change the type of pellets with those
recommended by the manufacturer.
The door is open.
Make sure the door is closed.
Brazier is dirty.
Clean the brazier from impurities.
Worn gaskets.
Replace the gaskets.
Foreign bodies have blocked the feed
screw.
Remove the foreign bodies from the feed
screw.
The gear motor is faulty.
Replace the faulty component
