Rational iCombi Classic Series, Руководство по эксплуатации

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13 | Inspiration and help
50 / 64 Operating instructions
13 Inspiration and help
13.1 Telephone help
ChefLine
®
We offer a telephone consulting service to answer any questions you have about applications or recipes. Quick,
simple, from cook to cook and 365 days a year. Simply call the ChefLine
®
. You will find the number on the
ChefLine
®
sticker on the cooking cabinet door or at rational-online.com.
RATIONAL Service Partners
Our units are reliable and have a long service life. Should customers ever encounter technical issues; our
RATIONAL Service Partners will provide fast, efficient assistance. Guaranteed spare parts supply and a weekend
call-out team included. You will find the number at rational-online.com.
13.2 Retrieving unit data
You can check on the unit which software version is installed and what your unit's serial number is. If you have
installed an app on your smartphone which can scan QR codes, you can also load the data onto your smartphone.
1. Press the button on the start screen:
2. Press the button
3. Press the button
4. Press the button
>
The following information will be displayed:
n
Unit model
n
Installed software version
n
Unit's serial number
You can scan the QR code shown with your smartphone now to save the information displayed.
13.3 Problem resolution
For all error messages, please contact your RATIONAL Service Partner [ } 50]. Always have the serial number of
your unit ready. You can find the serial number on the model plate.