13 | Inspiration and help
Operating instructions
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13.3.1
Error messages heating steam generator
Error report
Cause
Cooking possible
Service (E) 10
SC-automatic failed
The SC mechanism is faulty.
Yes
Service (E) 11
Water supply steam generator
failed
The steam generator's water inlet is faulty.
Yes
Service (E) 12
Water volume measurement
failed
The measurement of the water quantity is
incorrect.
Yes
Service (E) 13
Water detection failed
The water level in the steam generator is
not recognised correctly.
Only the convection mode is
available at the moment.
Service (E) 20.8
Steam generator sensor failed
The temperature probe is defective.
Only the convection mode is
available at the moment.
Service (E) 28.4
Cooking cabinet too hot
The temperature limit of the cooking
cabinet has been exceeded.
Only the convection mode is
available at the moment.
Service (E) 42.1
Solenoid valve failed
The water supply is faulty.
Only the convection mode is
available at the moment.
Service (E) 43.1
Solenoid valve failed
The internal water supply is not closing.
Only the convection mode is
available at the moment.
Service (E) 46.1
Pump failed
The water supply is faulty.
Yes
Service (E)
46.2 Pump failed
The water supply is faulty.
Yes
13.3.2
Error messages for gas units
If your unit it connected to the gas supply, the following additional error message could appear. For all error
messages, please contact your RATIONAL Service Partner [
50]. Always have the serial number of your unit
ready.
Error report
Cause
Cooking possible
Service (E) 32.1
Check gas supply
The gas burner is faulty.
Close the shut-off valve on the gas line.
No
Service (E) 32.2
Check gas supply
The gas burner is faulty.
Close the shut-off valve on the gas line.
No
Service (E) 32.3
Check gas supply
The gas burner is faulty.
Close the shut-off valve on the gas line.
No
Service (E) 33.1
Gas burner failed close gas
supply
The gas burner is faulty.
Close the shut-off valve on the gas line.
No
Service (E) 33.2
Gas burner failed close gas
supply
The gas burner is faulty.
Close the shut-off valve on the gas line.
No
Service (E) 33.3
Gas burner failed close gas
supply
The gas burner is faulty.
Close the shut-off valve on the gas line.
No
Service (E) 34.32
The internal data communication is faulty.
Yes
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