05
Qeridoo guarantees to the end customer that the
product is free of
defects for a period of 2 years
. In addition, Qeridoo offers the
extended
warranty on the frame for 5 years
. The warranty is independent of the
statutory warranty and is not affected by this. The warranty begins on
the date of purchase by the end customer. The warranty claim is only
intended for first-time buyers and is only valid in the Federal Republic
of Germany. The rights from the guarantee contract are not transferable
and apply exclusively to the first purchaser. Please keep the original
invoice and the guarantee document (guarantee card), which are
required as proof of ownership. It is recommended to keep the original
packaging in case of a return. The warranty does not cover bearings,
wheels, tyres and other wearing parts. The warranty does not cover
damage caused by deliberate or unintentional improper handling or use,
improper storage or consequential damage. Furthermore, normal wear
and tear and defects due to improper use or lack of care, as well as
discoloration of covers, are excluded from the warranty.
Claims under this warranty are only valid if the following warranty
conditions are observed. The buyer registers the Product within 3 months
after purchase under:
www.herstellergarantie.qeridoo.de.
Please contact us directly in case of a warranty claim. Via our website
(
www.service.qeridoo.de
) you can easily report a warranty case online
and thus ensure a speedy processing.
For the registration you need the invoice with date of purchase from an
authorized Qeridoo dealer. Also required is the name, address, e-mail
address and the serial number of the product which is to be registered
for the manufacturer's warranty. You will find the serial number on a
sticker on the frame bar in the compartment room. Your data will be
stored securely with us in accordance with the new BDSG §1 paragraph
1 (Federal Data Protection Act). The data will only be used for the
Warranty terms
Exclusive manufacturer warranty
purpose of checking and processing a warranty claim. Qeridoo reserves
the right to verify the cause of the defect within the scope of the legal
provisions.
In addition, the registration serves as proof of ownership in the event
of theft. The warranty service is provided by Qeridoo or an authorized
dealer after release by Qeridoo. After assessing the damage, Qeridoo
decides at its own discretion whether a warranty case exists and how
it will be handled.
The warranty expires in the event of independent repair attempts by the
customer or a third party commissioned by the customer, as well as
in the event of improper modification of the product. There will be no
reimbursement of costs or compensation for lost use of the product
in case of warranty claims. In the event of replacement, the replaced
product will become the property of Qeridoo. If the product is no longer
held by Qeridoo, a product of a similar type and quality will be replaced
at Qeridoo's option. In case of an exchange, the warranty period
does not start again and will not be extended. The rights of the end
customer under the sales contract or the law are not affected by this
manufacturer's warranty.
Caution!
We do not guarantee for the following defects:
»
Formation of mould and mildew stains.
»
Formation of rust marks by inadequate maintenance.
»
Usual signs of wear and tear, scratches, as well as
signs of use and abrasion due to improper use.
PREFACE
Содержание Kidgoo Pro
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