When the Guest Departs (Check-Out)
34
Using the “Forum Hotel” Programme
After you have registered the guest, the system will, for the duration of the
guest’s stay, manage them as a (temporary) user.
●
The telephone costs that the guest generates, are recorded and can, at the
latest when the guest checks out, be settled.
●
Using their name and room call number, the guest is entered, for the
duration of their stay, into the central telephone book.
Calling the guest
You are able to call the guest by dialling the call number of their room
telephone. Alternatively you can search for the guest’s name in the central
telephone book and then dial the entry. The central telephone book is
accessible at each system terminal and via the Web console of the
Forum 500 / Forum 5000. Consult your system administrator if you have
questions relating to the usage of the central telephone book and to your
access rights.
When the Guest Departs (Check-
Out)
When the guest departs, cancel their system registration. At that moment, the
collection of telephone costs for the guest stops. To unregister a guest, click
on the icon “Check-out” in the room overview. The dialogue box
Room –
Status – Change (Check-out)
will then open.
Dialogue box: Check-out
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