Warranty
One Year Limited Warranty
Primex warrants this product to be free from defects in materials and workmanship for a standard of one (1) year from the date of
purchase. Primex will at its sole option, repair or replace any components that fail in normal use. Such repairs or replacements will be
made at no charge to the customer for replacement parts. The customer will be responsible for any transportation costs. This warranty
does not cover failures due to misuse, abuse, accidental or unauthorized alterations or repairs.
The warranties and remedies contained herein are exclusive and in lieu of all other warranties express or implied or statutory, including
any liability arising under any warranty or merchantability or fitness for a particular purpose, implied, statutory or otherwise. In no event
shall Primex be liable for any incidental, special, indirect or consequential damages, whether resulting from the use, misuse or inability
to use this product or from defects in the product. Some states do not allow this exclusion or limitation of incidental or consequential
damages so the above limitations or exclusion may not apply to you.
To obtain warranty service: If after following the instructions in the product guide, you are certain the product is defective, please
contact Primex Technical Support to assist with troubleshooting the issue. If the issue cannot successfully be resolved and the product is
under warranty, an RMA (Return Material Authorization) will be generated. The RMA form will be provided via email with detailed
instructions for the return.
Primex retains the exclusive right to repair or replace the unit at its sole discretion. All merchandise returned must be shipped to Primex,
Attn: Returns Dept., N3211 County Road H, Lake Geneva, WI 53147. Primex retains the exclusive right to repair or replace the unit at its
sole discretion. Such shall be your sole exclusive remedy for any breach of warranty.
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