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Troubleshooting
The following list includes some common problems
that might be encountered while working to create
your CD.
Q: Does Discribe work with iTunes?
A: Discribe 4.5 includes a Firewire driver that allows
iTunes to write to a supported CD-RW drive. Be sure
to disable the Firewire Authoring Support and Author-
ing Support files which get installed with the iTunes
installer.
Q: Why do audio CDs work in my computer but not in
my audio CD player or DVD player?
A: The most common reason that an audio CD player
or a DVD player will have an issue with a particular
disc is due to the media’s reflectivity. Some players are
very sensitive to the reflectivity of the disc itself and
have trouble reading CD-RW media. CD-RW media,
in general, will be far less compatible than CD-R me-
dia will. Try using different brands of CD-R media un-
til you find one that works well with your player.
Q: I get a message before I attempt to write a CD that
says “A valid CD-R drive must be selected...”
A: If you encounter a message that says, “a valid CD-
R drive must be selected...” then your Mac and Dis-
cribe are not detecting your CD-RW drive and they are
unable to communicate with it. There are a series of
simple steps that you can go through to troubleshoot
this problem:
1. Check to see if the correct extensions are loading.
Many USB and Firewire drives require special exten-
sions that must load in order for Discribe to identify
the drive.
If you have the correct extensions loading and still can-
Glossary
