7
Warranty Information
7.1
How Consumer Law Relates To This Warranty
StudioLive
™
CS18AI
Owner’s Manual
80
7
Warranty Information
PreSonus’ warranty obligations for this hardware product
are limited to the terms set forth below:
7.1
How Consumer Law Relates To This Warranty
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER
RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER
THAN AS PERMITTED BY LAW, PRESONUS DOES NOT EXCLUDE, LIMIT OR SUSPEND
OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE
NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR
RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY PROVINCE OR STATE.
PreSonus Products And EU Statutory Warranty
When you purchase PreSonus products, European Union consumer
law provides statutory warranty rights in addition to the coverage
you receive from the PreSonus limited warranty. A summary of the EU
Statutory Warranty and the PreSonus Limited Warranty is below:
EU Consumer Law
PreSonus Limited Warranty
Repair or Replacement
Coverage For
Defects present when customer
takes delivery
Defects arising after customer takes delivery
Warranty Period
2 years (minimum) from
original date of purchase (unless
superseded by PreSonus)
1 year from original date of purchase (unless superseded by PreSonus)
Cost of Coverage
Provided at no additional cost
Included at no additional cost
Who to contact to make
a claim
The seller
PreSonus technical support for your region
What This Warranty Covers
PreSonus Audio Electronics, Inc., (“PreSonus”) warrants defects in material and
workmanship in PreSonus-branded products under normal use. This Limited
Warranty applies only to hardware products manufactured by or for PreSonus that
can be identified by the PreSonus trademark, trade name, or logo affixed to them.
Exclusions and Limitations
This warranty does not cover the following:
1. Damage caused by accident, abuse, improper installation, failure to
follow instructions in the applicable owner’s manual or improper
operation, rental, product modification, alteration, or neglect.
2. Damage from improper grounding, faulty wiring (AC and signal),
faulty equipment, or connection to a voltage range outside
published specifications (see applicable owner’s manual).
3. Damage to drivers or diaphragm assemblies found to have burnt voice
coils from over/under driving or signal surge from another device.
4. Damage occurring during shipment or improper handling.
5. Damage caused by repair or service performed by
persons not authorized by PreSonus.
6. Products on which the serial number has been altered, defaced, or removed.
7. Products purchased from an unauthorized PreSonus dealer (products that
have transferable warranties are excluded from this provision provided
the customer and the product are registered with PreSonus).
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