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Installation and operator’s manual
Page 57 of 65
PVI-2000-OUTD-AU Rev.: 1.0)
Before contacting the service centre, keep the following information close at hand, to
maximise efficiency of intervention:
AURORA INFO
NOTE
:
Information to be found directly on the LCD display
9
AURORA model?
9
Serial number?
9
Week of production?
9
LED flashing?
9
Light blinking or steady?
9
Which signal is shown on the display?
9
Short description of the malfunction
9
Can the malfunction be reproduced?
9
If so, how?
9
Does the malfunction appear cyclically?
9
If so, how frequently?
9
Is malfunction present from installation?
9
If so, has it worsened?
9
Description of the weather conditions at the time the malfunction appeared
INFO on the Photovoltaic Field
9
Make and model of photovoltaic panels
9
System structure: - number of arrays and max. voltage and current values
- number of strings for each array
- number of panels for each string