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10/6/2004
Page 13 of 13
Global Management System 7.0.0
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The restore utility will restore all endpoints that were backed up, even deleted endpoints.
To get rid of these deleted endpoints, run the batch file located in the
%InstallDir%\Polycom\Polycom Datastore\bin\dbcleanup.bat.
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With the V-Series, an upgrade does not keep the V-Series provisioning profile settings.
The profile name gets restored but the settings that were made for the profile are not
retained.
Windows 2003 Server Setup
1.
Windows 2003 adding IIS –
Windows 2003 does not have IIS installed by default. This must
be installed for Global Management System to function properly. Add IIS by going to
Start Programs Administrative Tools Configure your server wizard Application Server
(this will require a Windows Server 2003 installation CD).
2.
Windows 2003 default IE security settings
– The default security settings for IE in Windows
2003 are set to High. This will cause various error messages regarding security while browsing
web pages from the server itself. We recommend changing the settings to medium. This is
done in IE by going to Tools-->Internet Options-->Security. Go to the correct Web content zone
which connects to Global Management System and select Custom Level and reset to Medium.
3.
Windows 2003 does not include Java components -
This must be installed if Global
Management System is installed on a Windows 2003 server and you wish to browse the Global
Management System pages from the server itself (leaving the Java components uninstalled will
NOT impact the functionality of Global Management System when browsing from a remote
client machine, so Java is not required for Global Management System to be installed). The
link to install the Java components is on the main page of the Global Management System
login screen. If you see a red ball on this screen, the Java component isn’t installed. Click on
the link to be taken to Sun’s Java download page. You only need to install the JRE component.
A client machine without a Java virtual machine will also exhibit this behavior and will require
the installation of the Java JRE for proper page viewing.
Copyright (c) 2004 Polycom Incorporated. All rights reserved.
Polycom® and the Polycom logo design are registered trademarks, Global Management System, ViaVideo, ViewStation, iPower,
PathNavigator and WebCommander are trademarks of Polycom, Inc. in the United States and various other countries. All other
trademarks are the property of respective owners.