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EN
ENGLISH
PROPANE GAS UNIT
SYMPTOM
CAUSE
SOLUTION
Burner will not light or stay alight
No gas flow
Confirm LP Gas cylinder is full and valve is turned to "open".
Obstruction of gas flow
Check for bent or kinked regulator
Clean burner ports.
Faulty Hose Valve Regulator
Call for replacement.
Burner is off the valve
Re-engage burner onto the valve.
Spider webs or obstruction in burner tube Clean burner tube. Use a soft wire brush to clear plugged ports
Burner ports blocked
Clean burner ports.
Faulty Burner
Call for replacement.
Bad igniter spark
Check to see if electrode is producing spark. The spark should
be visible and jumping from the igniter to the burner. If you
cannot see any spark you may need to slightly adjust the
position by bending the electrode a little closer or further
away from the burner. Replace igniter or replace the igniter
wire. Call Dansons for replacement.
Check to make sure your battery in your igniter is good.
Refer to owners manual for replacement. Check to see if
burner will match light.
Irregular flame pattern. Flame does
not run the full diameter of burner
Burner ports blocked
Clean burner ports. Use a soft wire brush to clear
plugged ports
Flame is yellow or orange
Burner may be blocked
Clean burner ports.
Spider webs or obstruction in burner tube
Clean burner tube.
Food residue or grease on burner
Clean burner.
Burner is off the valve
Re-engage burner onto the valve.
Fuel/Air mixture incorrect
You may need to adjust the primary air shutter to allow
more air into the burner
Burner may have residue
Turn burner to high setting for 5 minutes and burn with
the door open.
CHARCOAL UNIT
SYMPTOM
CAUSE
SOLUTION
Low heat / Low Flame
Improper pre-heating
Allow charcoal to burn until covered with a light gray ash
(usually 20 - 25 min.)
Not enough airflow
Open vents wide
Check and clean vents or exhaust openings
Low Charcoal
Add more charcoal to the charcoal tray. Stand back a
safe distance and use long tongs.
Improper Charcoal Tray Height
Raise charcoal tray to the highest position.
Excessive Flare-ups / Uneven Heat
Improper Pre-heating
After lighting, Preheat grill with main lid closed for 20-25 min.
Excessive grease and ash build up in the
ash/drip pan
Clean ash/drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
Improper Charcoal Tray Height
Lower Charcoal tray to lowest position.
"Paint" appears to be peeling
inside lid or hood.
Grease Build up on the inside surfaces
This is not a defect. The peeling is caused by hardened
grease, which dries into paint-like shards that will flake off.
Regular cleaning will prevent this. See cleaning instructions.