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lIabIlIty
the legal liability requirements apply for damage to material and workmanship. the
liability period starts on the date of initial purchase.
this does not include components that are subject to normal wear (e.g. shifting cable
with outer sleeve).
damage caused by improper use, unintended use or improper installation or mainte-
nance (e.g. opening the gearbox, modifications, etc.) is not included.
we also do not accept liability for immediate or consequential damages arising from
negligence.
in case of damage, first contact the dealer from which you purchased your pinion
product.
the dealer will contact the bicycle manufacturer, distributor or us directly to discuss
the procedure on your behalf.
do not return a defective pinion product directly to us without prior consultation.
warranty
you can find out all information about the pinion warranty provisions at
or by scanning the qr code:
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