20
Hang up
Remove the battery. Re-insert the battery and power up
the device.
Cannot power up
Insert new batteries. Press
2;
and power up the device.
In case of device / card error, connect your device to the
computer. Use
Device Manager
to restore your device.
Player skips track
The skipped track is protected. You may not have enough rights
to play the skipped track on your device. Check music rights with
song provider.
Sent tracks not found in player
Music files transferred through Windows Explorer (by drag and
drop) will only be recognized as data files - they will neither
appear nor play in the MUSIC library of your device.
Device shows "Memory Full"
- Connect your device to the computer.
Delete unwanted files. Unplug safely. Record again.
- Insert a memory card for memory expansion.
Device shows "Cannot delete"
Your can delete a track only when a track is playing.
Play the track you want to delete. Press
SETTING
.
Select
Delete this track
.
Device shows
❑❑❑❑❑❑❑❑
You have transferred music tracks with Chinese, Japanese, Korean
or other languages to your device.You need the corresponding
fonts to display this information correctly. Chinese, Japanese,
Korean fonts are only available to players with a model number
that ends with "/93".
Press
SETTING
. Select
Language
. Select the source language of
the music tracks.
Note:Your music still plays even this information is not shown
properly.
Device shows "Player problem"
Device / memory card error. Connect your device to the
computer. Use Philips Device Manager to repair your device.
MINI SD card is not recognized
Your MINI SD card must be formatted with FAT or FAT32
file systems. NTFS formatted MINI SD card CANNOT be
recognized by Window Media Player or your device!
Problem
Solution
Troubleshooting
If a fault occurs, first check the points listed in the following pages. For further help and other
troubleshooting tips, please also check out FAQs at
www.philips.com/support
.
If you are unable to find a solution by following these hints, consult your dealer or service center.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate
the warranty.
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