Philips 5813 series, Руководство пользователя

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17
Troubleshooting
17.1
Tips
If you can't find a solution for your TV
problem in
Troubleshooting , you can
use  Keywords in Help > User manual to
find the information you are looking for.
Select a keyword to go the most relevant
page in the User manual.
If the User manual doen't answer your
question, you can go to the support website
of Philips.
To solve any Philips TV related problem, you
can consult our online support. You can
select your language and enter your product
model number.
Go to www.philips.com/TVsupport .
On the support site you can find your
country's telephone number to contact us as
well as answers to frequently asked
questions (FAQs). In some countries, you
can chat with one of our collaborators and
ask your question directly or send a question
by email.
You can download new TV software or the
manual to read on your computer.
For more TV troubleshooting and frequently
asked questions (FAQs)...
Go
to
http://philips-tvconsumercare.kxondema
nd.com/portal/en/ModelSelect
TV Help on your tablet, smartphone or
computer
To carry out extended sequences of
instructions more easily, you can download
the TV Help in PDF format to read on your
smartphone, tablet or
computer. Alternatively, you can print the
relevant Help page from your computer.
To download the Help (user manual) go
to
www.philips.com/TVsupport
17.2
Switch On
The TV does not switch on
• Disconnect the power cable from the
power outlet. Wait for one minute then
reconnect it. Make sure that the power cable
is securely connected. Try switching on
again.
• Connect the TV to another wall mains
socket and try switching on.
• Disconnect all connected devices from the
TV and try switching on.
• If the standby light on TV is on, the TV
might not respond to the remote control.
Creaking sound at startup or switch off
When you are turning the TV on or standby,
you hear a creaking sound from the TV
chassis. The creaking sound is due to the
normal expansion and contraction of the TV
as it cools and warms up. This does not
affect performance.
The TV goes back to standby after showing
the Philips startup screen
When the TV is in standby, a Philips startup
screen is displayed, then the TV returns to
standby mode. This is normal behaviour.
When the TV is disconnected and
reconnected to the power supply, the
startup screen is displayed at the next
startup. To switch on the TV from standby,
press
 (Standby / On) the remote
control or the TV.
The standby light keeps on blinking
Disconnect the power cable from the power
outlet. Wait 5 minutes before you reconnect
the power cable. If the blinking reoccurs,
contact Philips TV Consumer Care.
In
Help > User manual , press the colour
key  Keywords and look up Contact
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