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Troubleshooting
Problem
Cause
Action
Why has my bread not
mixed properly?
You haven’t put the kneading blade in the bread pan.
Make sure the kneading blade is in the bread pan before you put in the ingredients.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You might be able to start the loaf
again, though this might give poor results if kneading had already begun.
The kneading mounting shaft in the bread pan is stiff and does not rotate.
If the kneading mounting shaft does not rotate when the blade is attached, you will need to replace the
kneading mounting shaft unit (consult the place of purchase or the Panasonic Customer Care Center).
My bread has not been
baked.
The dough menu was selected.
The dough menu does not include a baking process.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You can try baking the dough in
your oven if it has risen and proved.
There is not enough water and the motor protection device has activated. This only happens when the
unit is overloaded and excessive force is applied to the motor.
Visit place of purchase for a service consultation. Next time, check the recipe and measure out the
correct amount using the measuring cup provided for liquid and scales for weighing flour.
Dough leaks out of the
bottom of the bread
pan.
A small amount of dough will escape through the four holes (so that it does not stop the rotating parts
from rotating). This is not a fault, but check occasionally that the kneading mounting shaft rotate properly.
If the kneading mounting shaft does not rotate when the kneading blade is attached, you will need to replace
the kneading mounting shaft unit (consult the place of purchase or the Panasonic Customer Care Center).
Kneading mounting shaft
Dough release holes (4 in total)
(Bottom of bread pan)
Part no. ADA29E165
Kneading
mounting shaft unit
Kneading
mounting shaft
The sides of my bread
have collapsed and the
bottom is damp.
You have left the bread in the bread pan for too long after baking.
Remove the bread promptly after baking.
There has been a power failure, or the machine has been stopped during breadmaking.
The machine switches off if it is stopped for more than 10 minutes. You may try baking the dough in your oven.
The kneading blade
rattles.
This is because the kneading blade fits loosely on the kneading mounting shaft. (This is not a fault.)
I can smell burning while
the bread is baking.
Smoke is coming out
of the steam vent.
Ingredients may have been spilt on the heating element.
Sometimes a little flour, raisins or other ingredients may be flicked out of the bread pan during
mixing. Simply wipe the heating element gently after baking once the Bread Maker has cooled down.
Remove the bread pan from the Bread Maker to place ingredients.
The kneading blade
stays in the bread
when I remove it from
the bread pan.
The dough is a little stiff.
Allow the bread to cool completely before removing the kneading blade carefully. Some types of flour
absorb more water than others, so try adding an extra 10–20 mL of water next time.
Crust has built up underneath the kneading blade.
Wash the kneading blade and its spindle after each use.
The crust creases and
goes soft on cooling.
The steam remaining in the bread after baking can pass into the crust and soften it slightly.
To reduce the amount of steam, try using 10–20 mL less water.
Remove loaf from the bread pan immediately after baking completed.
How can I keep my
crust crispy?
To make your bread crispier, you could use menu 08 or the ‘Dark’ crust colour option, or even bake it in
the oven at 200˚C/gas mark 6 for an extra 5–10 minutes.
My bread is sticky and
slices unevenly.
It was too hot when you sliced it.
Allow your bread to cool on rack before slicing to release the steam.
Problem
Cause
Action
Extra ingredients are
not mixed properly in
brioche.
Did you add extra ingredients within 5 minutes of the beep?
Butter must be added while ‘
’ is flashing in the display
There is excess oil on
the bottom of brioche.
The crust is oily.
My bread has big
holes.
Did you add butter within 5 minutes of the beep?
Butter must be added while ‘
’ is flashing in the display.
When cooking jam, it
has scorched or the
kneading blade fixes
and it doesn’t come off.
The amount of the fruit was a too little, or the amount of sugar is too much.
Place the bread pan in the sink and half fill the bread pan with warm water. Leave the bread pan to
soak until the cooked on mixture or kneading blade loosens. After scorching is relieved, wash it with
a soft sponge etc. Please be aware of the hot water.
The jam has boiled
over.
Too much fruit or sugar has been used.
Only use the amounts of fruit and sugar specified in the recipes on P. 40.
Jam is too runny and
not firmly set.
The fruit was under or over ripe.
Sugar was decreased too much.
Cooking time was insufficient.
Fruit with a low pectin content was used.
Use the runny jam as a sauce for desserts.
Leave the jam to cool completely. The jam will continue to set as it cools.
Depending on the type of pectin, it may be better to increase or decrease the amount of it.
Can frozen fruits be
used?
It is possible to use them.
What kinds of sugar
can we use on jam?
White caster and granulated can be used.
Do not use brown sugar, diet sugar, and low calorie sugar or artificial sweetener.
When making jam,
can we use fruits are
pickled in alcohol?
Do not use them. The quality is not satisfactory.
The fruit has collapsed
when making fruit in
syrup.
The cooking time was too long. The fruit may have been over ripe.
appears on the
display.
There has been a power failure for approx. 10 minutes (the plug has been accidentally pulled out, or the
breaker has been activated), or there is another problem with the power supply.
The operation will not be affected if the problem with the power supply is only momentary. The Bread
Maker will operate again if its power is restored within 10 minutes, but the end result may be affected.
01 appears on the
display.
There has been a power failure for a certain amount of time (differs depending on the circumstances-
e.g. mains power failure, unplugging, malfunctioning fuse or breaker).
Remove the ingredients and start again using new.
H01–H02 appears on
the display.
The display indicates a problem with the Bread Maker.
Consult the place of purchase or the Panasonic Customer Care Center.
U50 appears on the
display.
The unit is hot (above 40˚C).
Allow the unit to cool down to below 40˚C before using it again (U50 will disappear).
Troubleshooting
Before calling for service, please check through this section.
