INF
O
63
RQT
7
0
6
2
Troubleshooting guide
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do
not solve the problem, consult your dealer for instructions.
Power
Page
Operation
Remote control
Picture
No power.
≥
Insert the AC mains leads and system cable securely.
17
The unit switches to the standby
mode.
≥
One of the unit’s safety devices may have activated. Press [
Í
/I] on the main unit to turn the
unit on.
—
The unit is on but cannot be
operated.
≥
Some operations may be prohibited by the disc.
≥
The unit is hot (“U14” appears on the display). Wait for “U14” to disappear.
≥
One of the unit’s safety devices may have activated.
Reset the unit as follows:
1 Press [
Í
/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [
Í
/I] on the main unit for about 10
seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains lead, wait one minute, then reconnect it.
2 Press [
Í
/I] on the main unit to turn the unit on.
—
62
—
During disc operation the unit
does not respond.
≥
The selector has been set to “FM” or “AM”. Press [DVD] to select “DVD/CD” as the source.
—
Cannot eject a disc.
≥
Press [
Í
/I] on the main unit to turn the unit off.
Hold down [
∫
] and [
W
, CHANNEL] on the main unit simultaneously for about 5 seconds.
–If the Child Lock function is activated, above operation does not work.
—
65
The remote control doesn’t
work.
≥
[HOME THEATER, TV] is not switched to “HOME THEATER”. Switch to “HOME THEATER”
when operating this unit.
≥
The remote control and main unit are using different codes. Change the code on the remote
control.
≥
The batteries are depleted. Replace them with new ones.
≥
Point the remote control at the remote control sensor on the main unit.
≥
Remove obstacles from between the remote control and main unit.
≥
The unit is on standby to make a timer recording (“
F
” on the unit’s display is on).
≥
If “
/
” appears on the television, the operation is prohibited by the unit or disc.
≥
If the unit is not operating at all, press [
F
TIMER] to switch the unit to standby, then press [
F
TIMER] again to turn the unit on. The unit may not be operating correctly due to lightning,
static electricity, or some other external factor.
≥
The Child Lock function is activated.
—
56
4
—
—
26
—
—
65
Cannot operate the television.
≥
Change manufacturer code. Some televisions cannot be operated even if you change the
code.
≥
[HOME THEATER, TV] is not switched to “TV”. Switch to “TV” when selecting the receiving
channel for the television.
23
—
The images from this unit do not
appear on the television.
≥
Make sure that the television is connected to the VIDEO OUT terminal, S-VIDEO OUT
terminal or AV1 terminal on this unit.
≥
Make sure that the television’s input setting (e.g., AV 1) is correct.
14
s
16
—
Television reception worsens
after connecting the unit.
≥
This can occur because the signals are being divided between the unit and the television.
It can be solved by using a signal booster, available from audio-visual suppliers. Consult your
dealer if reception does not improve.
—
Screen size is wrong.
≥
Check the settings on your television.
≥
Check the settings for “TV Aspect”, “Norm (4:3) TV Settings (DVD-Video)” or “Norm (4:3) TV
Settings (DVD-RAM)” in the Connection menu.
—
22, 53
The picture flickers.
≥
Adjust the television’s vertical hold. Read the television’s operating instructions or consult your
dealer.
—
On-screen messages do not
appear.
≥
Go to the Display menu and select “Automatic” for “On-Screen Messages”.
≥
Press [STATUS] to show the on-screen messages constantly.
53
38
The grey background does not
appear.
≥
Go to the Display menu and select “On” for “Grey Background”.
53
Play stops for a moment during
Quick View.
≥
Play may stop where two play lists join, but this is not a malfunction.
—
7062en.book 63 ページ ２００３年８月２７日 水曜日 午後２時５６分
