21
3 Troubleshooting
3.1.
Information Codes Table (For Facsimile)
Fax Information Codes
Code
Mode
Phase
Description of Problem
Cause
001
RCV
COPY
C, D
Leading edge of the recording
paper fails to reach the Timing
Sensor.
(1st Cassette)
Recording paper jam.
Timing Sensor abnormal.
002
RCV
COPY
C, D
Leading edge of the recording
paper fails to reach the Timing
Sensor.
(2nd Cassette)
Recording paper jam.
Timing Sensor abnormal.
007
RCV
COPY
C, D
1.Leading edge of the recording
paper fails to reach the Paper
Exit Sensor.
2.Recording paper has not
completely passed the Paper
Exit Sensor.
Recording paper jam.
Paper Exit Sensor abnormal.
010
RCV
COPY
B, C
No recording paper.
No recording paper or paper is not set
properly.
No Paper Sensor is defective.
011
STANDBY
B, C
Paper Cassette is not installed
properly.
012
RCV
C, D
The length of the received
document is over 2 meter (78.7in).
021
STANDBY
RCV
COPY
B, C, D Thermistor is abnormal.
Fuser Control is abnormal.
Fan is abnormal.
Defective SC PCB.
Defective Fuser Unit, Power Supply
Unit.
Defective Fan.
030
XMT
B
Read Point Sensor does not go
ON within 10 seconds after the
document starts feeding.
Document is not set properly.
Defective Read Point Sensor.
031
XMT
COPY
C
Transmitting document was longer
than 2 meter (or 78.7 in).
The document may jam.
Defective Read Point Sensor.
041
STANDBY
RCV
COPY
B, C, D Out of toner.
No toner.
Defective Toner Sensor.
043
STANDBY
RCV
COPY
B, C, D Low toner.
Toner is getting low.
Defective Toner Sensor.
045
STANDBY
-
No Toner Cartridge.
Toner cartridge has not been installed.
Defective Toner Sensor
(Cartridge Sensor).
051
RCV
COPY
-
Printer Motor abnormal.
Connector not properly connected.
Defective Printer Motor.
Defective SC PCB.
054
STANDBY
RCV
COPY
-
HSYNC abnormal.
Motor abnormal.
Defective Laser Unit.
060
-
A
Printer Cover is open.
Cover is not firmly closed.
Connectors are not firmly connected.
