28
29
Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO)
Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Kitchen Appliance
Limited Warranty
Limited Warranty Coverage
(For USA and Puerto Rico Only)
If your product does not work properly because
of a defect in materials or workmanship,
Panasonic Consumer Marketing Company
(referred to as “the warrantor”) will, for the
length of the period indicated on the chart
below, which starts with the date of original
purchase (“warranty period”), at its option
either (a) repair your product with new or
refurbished parts, (b) replace it with a new or
a refurbished equivalent value product, or (c)
refund your purchase price. The decision to
repair, replace or refund will be made by the
warrantor.
Product or Part Name
Labor
Parts
Bread Maker, Rice Cookers
(Fuzzy Logic), Meat Grinder,
Toaster Oven, Coffee Maker,
Kettle, Toaster
1 yr.
1 yr.
Large Capacity Rice Cookers
(SR-42 series)
6 Months 6 Months
During the “Labor” warranty period there will
be no charge for labor. During the “Parts”
warranty period, there will be no charge for
parts.
This warranty only applies to products
purchased and serviced in the United States
or Puerto Rico. This warranty is extended
only to the original purchaser of a new
product which was not sold “as is”.
Carry-In or Mail in Service:
To find a service center please visit
http://www.panasonic.com/help or call
1-800-211-PANA (7262).
IF REPAIR IS NEEDED DURING THE
WARRANTY PERIOD, THE PURCHASER
WILL BE REQUIRED TO FURNISH A
SALES RECEIPT/PROOF OF PURCHASE
INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF
PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY
UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due
to defects in materials or workmanship,
and DOES NOT COVER glass, plastic
parts, temperature probes (if included) and
normal wear and tear or cosmetic damage.
The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or
failures which are caused by products not
supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication,
alteration,
faulty
installation,
set-up
adjustments, maladjustment of consumer
controls, improper maintenance, power line
surge, lightning damage, modification, or
commercial use (such as in a hotel, office,
restaurant, or other business), rental use of
the product, service by anyone other than
a factory service center or other authorized
servicer, or damage that is attributable to
acts of God.
THERE ARE NO EXPRESS WARRANTIES
EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost
time, travel to and from the servicer, loss of
or damage to media or images, data or other
memory or recorded content. The items listed
are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING
THE
WARRANTY
OF
MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion
or limitation of incidental or consequential
damages, or limitations on how long an
implied warranty lasts, so the exclusions may
not apply to you.
This warranty gives you specific legal rights
and you may also have other rights which
vary from state to state. If a problem with this
product develops during or after the warranty
period, you may contact your dealer or
Service Center. If the problem is not handled
to your satisfaction, then write to:
Consumer Affairs Department
Panasonic Consumer Marketing Company
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERIVCE, WHICH ARE NOT
COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
Customer Services Directory
(United States and Puerto Rico)
Obtain Product Information and Operating
Assistance; locate your nearest Dealer
or Service Center; purchase Parts and
Accessories; or make Customer Service and
Literature requests by visiting our Web Site
at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm,
Saturday-Sunday 10am-7pm EST
For hearing or speech impaired TTY users,
TTY: 1-877-833-8855
Accessory Purchases
(United States and Puerto Rico)
Purchase Parts, Accessories and Instruction
Books online for all Panasonic Products by
visiting our Web Site
at: http://www.pstc.panasonic.com
Or, send your request by E-mail
You may also contact us directly at:
1-800-332-5368 (Phone)
1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)
Panasonic National Parts Center
20421 84th Avenue South
Kent, WA 98032
(We accept Visa, MasterCard, Discover Card,
American Express)
For hearing or speech impaired TTY users,
TTY: 1-866-605-1277
As of Dec 2012
