14
15
English
Problem
Cause
How to correct
The hot water has a
strange smell.
q
Depending on the amount of chloride contained in the
water supply, there may be a residual chalky smell.
q
The first time of use, there may be plastic smell, but this
will disappear as you continue to use the kettle.
Shiny white or brown
substances are
floating in the hot
water.
q
This is scale.
Scale is more likely to be
generated when using
water with a high mineral
content.
• Mineral water.
• Water from ionic water
purifiers.
q
Clean the kettle with a
scale remover. (P.12)
Rough milky white
substances are
adhered to parts
inside the body.
The sound of water
boiling has become
very loud.
q
The sound grows larger
as scale adheres.
Hot water is difficult to
pour.
q
Has the mesh filter
been blocked by foreign
matter or scale?
q
Detach and clean with a
brush etc. (P.12)
q
Clean the kettle with a
scale remover. (P.12)
A clicking sound is
heard a short time
after use.
q
This sound is made when an internal heat component
cools down.
This is not malfunction.
The kettle is taking a
long time to boil.
q
Did you boil with the lid
open?
q
Close the lid. (P.10)
q
Scale build up.
q
Clean the kettle with a
scale remover. (P.12)
q
If the water is very cold, the kettle will take longer time to
boil.
Troubleshooting
Specifications
NC-ZK1
Power supply
120 V 60 Hz
Power consumption
1500 W
Dimensions
(W
D
H)
(approx.)
Body
22.8
15.6
26.1 cm (9.0
6.1
10.3 inches)
Body + Power base
22.8
15.6
28.4 cm (9.0
6.1
11.2 inches)
Mass
(approx.)
Body
1.6
kg
(3.5 lb.)
Body + Power base
2.1
kg
(4.6 lb.)
Rated capacity
1.4
L
(47.6 oz.)
Length of the power cord (approx.)
0.75 m
(30 inches)
q
In certain regions (high altitude, very cold locations), it may not be possible to obtain the
predetermined performance.
