Problem
Cause & Solution
I cannot page a cordless
handset or base unit.
R
The cordless handset is too far from the base unit.
Caller information is not
displayed.
R
You must subscribe to use a Caller ID service. Contact your service
provider/telephone company for details.
R
If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL
filter between the base unit and the telephone line jack. Contact your DSL/
ADSL provider for details.
R
Other telephone equipment may be interfering with this unit. Disconnect the
other equipment and try again.
R
Other electrical appliances connected to the same outlet may be interfering
with the Caller ID information.
R
Telephone line noise may be affecting the Caller ID information.
R
The caller requested not to send his/her information (page 27).
R
If a call is being transferred to you, the caller information will not be
displayed.
The display exits the Caller ID
list while viewing caller
information.
R
Do not pause for over 1 minute on the cordless handset or 3 minutes on the
base unit while viewing.
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID changes the time. Set the
time adjustment to
“
MANUAL
”
(OFF) (feature #33 on page 44).
10.3.3 Cordless handset
Problem
Cause & Solution
The cordless handset does
not automatically turn ON
after installing/replacing
batteries.
R
The battery is empty or too weak to turn ON the power. Place the cordless
handset on the base unit or charger, and let it charge.
The cordless handset does
not work.
R
Make sure that the batteries are installed correctly (page 18) and fully charge
them (page 21).
R
Fully charge the batteries (page 21).
R
Check the connections (page 20).
R
Clean the charge contacts and charge again (page 21).
R
Turn the cordless handset power OFF, then ON (page 21).
R
Check that the mains lead is connected properly.
R
The cordless handset has not been registered to the base unit. Register the
cordless handset (page 50).
I do not know how to erase
(Missed call) from the
display.
R
There are unviewed missed calls remaining. View them and erase in the
following way.
1.
2. “
Caller List
”
A
3.
Press
MCN
to search from the most recent call, or press
MDN
to search from
the oldest call.
The cordless handset display
is blank.
R
The cordless handset is not turned ON. Turn the power ON (page 21).
The cordless handset will not
turn ON.
R
Make sure that the batteries are installed correctly (page 18).
R
Fully charge the batteries (page 21).
R
Clean the charge contacts and charge again (page 21).
I have changed the cordless
handset display language to a
language I cannot read.
R
Change the cordless handset display language (page 49).
59
10. Help
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