Problem
Cause & Solution
The printing quality is poor.
Please do not reuse the ink film!
Please use genuine Panasonic replacement film. Refer to page 11 for further
details.
R
The thermal head is dirty. Clean it (page 66).
R
Some paper has instructions recommending which side to print on. Try
turning the recording paper over.
R
You may have used paper with a cotton and/or fibre content that is over
20%, such as letterhead or resume paper.
Original
ABC
Copy
Documents or recording
paper frequently misfeed.
R
Clean the document feeder rollers, recording paper feeder and rubber flap
(page 65).
10.3.7 Answering machine
Problem
Cause & Solution
I cannot listen to messages
from a remote location.
R
Activate the remote operation feature by setting the remote operation ID
beforehand (page 40, feature #11 on page 42). Press the remote operation
ID correctly and firmly.
R
The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 34).
The other party complains
that they cannot leave a voice
message.
R
The recording time is set to
“
GREETING ONLY
”
. Select
“
1 MINUTE
”
or
“
3
MINUTES
”
(page 40, feature #10 on page 42).
R
The memory is full. Erase unnecessary messages (page 38, 39).
R
Make sure there is no other answering machine connected on the same line.
I cannot operate the
answering machine with the
cordless handset.
R
Someone is operating the answering machine.
R
You are too far from the base unit. Move closer to the base unit.
The message indicator
flashes slowly.
R
This is normal. New messages have been recorded. Listen to the new
messages (page 38, 39).
Caller ID information does not
display during message
playback.
R
The caller information will not be displayed if a message is recorded by using
M
MEMO
N
(page 39).
10.3.8 If a power failure occurs
R
The unit will not function.
R
The unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements
should be made for access to emergency services.
R
Fax transmission and reception will be interrupted.
R
If delayed transmission (feature #25 on page 43) is programmed and a power failure prevents the document from
being sent at the set time, the document will be sent after power is restored.
R
If any fax documents are stored in the memory, they will be lost. When power is restored, a power down report
will be printed stating which documents in memory have been erased.
63
10. Help
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