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3.9  List of Prompts for VM and AA Service

There are over 1000 system prompts in the VPS. These prompts can be customized by re-recording them to
change their content, or can be recorded in various languages (KX-TVA50: 3 languages; KX-TVA200: 10
languages). The maximum length of a prompt is fixed at 6 min.
When recording prompts in other languages, most often it is not necessary to record all prompts contained in
the VPS; recording over 1000 system prompts is a big undertaking. When a caller is connected to AA service
or VM service, most likely he or she will only hear a small selection of the following prompts. Therefore, it is
necessary only to record (or modify) the prompts that callers will hear.
Please change prompts to suit the application. For example, prompt no. [1068] could be re-recorded to
announce, "Thank you for calling ABCD Travel", instead of "Welcome to the Voice Processing System".
It is possible to record the prompts you wish to modify on your computer in .wav format and upload them to
the VPS. For more information, consult your System Administrator.

Prompts Common to VM and AA Services

Prompt No.

Modifiable Prompts

324

Good afternoon

325

Good evening

326

Good morning

1068

Welcome to the Voice Processing System

876

To enter by name, press the pound sign and [1]

196

Enter the first 3 or 4 letters of the person’s last name

272

For ‘Q’, press [7]

273

For ‘Z’, press [9]

639

Sorry, there are no more matching names

647

Sorry, this name cannot be found

350

Incorrect entry

346

If you are using a rotary telephone, stay on the line

785

To call the operator, press [0]

82

Calling the operator

548

Please wait a moment

1066

Welcome to the general delivery mailbox

545

Please leave a message at the tone

869

To end recording, hang up or press [1] for more features

918

To pause and restart recording, press [2]

943

To review, press [1]

761

To accept, press [2]

22

Manager’s Manual

Document Version  2.1  2010/01

3.9 List of Prompts for VM and AA Service

Содержание KX-TVA50

Страница 1: ...g System Model No KX TVA50 KX TVA200 Thank you for purchasing a Panasonic Voice Processing System Please read this manual carefully before using this product and save this manual for future use KX TVA...

Страница 2: ...estions on how to train subscribers to use the VPS and its features on a daily basis For detailed information subscribers should refer to the Subscriber s Manual 2 System Manager s Guide This section...

Страница 3: ...12 2 7 Broadcasting Messages 13 2 8 Changing the System Manager s Password 14 3 Message Manager s Guide 15 3 1 Logging in to the Message Manager s Mailbox 15 3 2 Managing the General Delivery Mailbox...

Страница 4: ...in his or her mailbox without incurring telephone charges Note however that Toll Saver features are available only with certain integration types For more information refer to 5 17 Assigning Your Tel...

Страница 5: ...messages will be played automatically The System Manager can listen to them continuously without listening to the system prompts This feature is only available when Autoplay New Message is activated...

Страница 6: ...o accept a Subscriber s Name 1 1 to change the current setting 2 Record the subscriber s name 3 2 to accept b Extension Number 1 1 to change the current setting 2 Enter the subscriber s extension numb...

Страница 7: ...ger password using KX TVA Maintenance Console After the password is reset if the System Administrator has set Default Password for New Mailboxes to Enable the password will be set to the default passw...

Страница 8: ...orry this function is not available 1 Log in to the System Manager s mailbox See 2 1 Logging in to the System Manager s Mailbox 2 4 2 3 Enter the Class of Service Number 1 64 4 Follow the steps below...

Страница 9: ...or Require 4 to accept the current setting then go to the next parameter 2 4 to accept Caller ID Callback 1 1 to change the current setting enable or disable 2 2 to accept Remote Call Forward to Outsi...

Страница 10: ...rrent setting then go to the next parameter 2 Enter the warning threshold 1 60 min or 0 None 3 2 to accept VM Menu 1 1 to change the current setting enable or disable 2 2 to accept Personal Greeting f...

Страница 11: ...this setting The System Administrator and Message Manager are also able to set the clock If the start and end dates for daylight saving time are programmed the VPS automatically adjusts the time for...

Страница 12: ...s will be handled by the Call Service assigned to the break mode regardless of the time of day PBX Control Mode The VPS will switch time modes according to when the PBX changes time modes and incoming...

Страница 13: ...g 2 to accept 11 Select the desired setting entry 1 to set Voice Mail Service then go to step 13 2 to set Automated Attendant Service then go to step 13 3 to set Custom Service 4 to set Interview Serv...

Страница 14: ...hen go to step 14 9 Enter the desired delivery time then 10 1 for AM 2 for PM This option may not be available if the VPS is programmed to use 24 hour time 11 Enter the day of the month for delivery t...

Страница 15: ...COS settings of the Message Manager If there are new messages in the mailbox the messages will be played automatically The Message Manager can listen to them continuously without listening to the sys...

Страница 16: ...Setting Up Message Waiting Notification The VPS can notify the Message Manager when unplayed messages are waiting in his or her mailbox by turning on the message waiting lamp and or calling an externa...

Страница 17: ...strator must first assign a destination number to the desired device 1 Log in to the Message Manager s mailbox See 3 1 Logging in to the Message Manager s Mailbox 2 2 2 3 Enter the device number 1 3 I...

Страница 18: ...lephone number with an outside line access number to seize an outside line When connected to the KX TD500 or a KX TDE or KX TDA series PBX the maximum number of characters allowed to be entered is 24...

Страница 19: ...o the announcement or music while they are on hold Note If the VPS is being programmed via KX TVA Maintenance Console the Message Manager cannot record any messages The VPS will announce Sorry this fu...

Страница 20: ...is Caller ID number go to step 6 Press 2 to accept or 3 to erase the current name then go to step 4 6 1 to end recording 7 2 to accept 8 Repeat steps 4 7 to record names for other Caller ID List numbe...

Страница 21: ...you will hear Call forwarding accepted or Call forwarding is canceled as appropriate Note If the VPS announces Call forwarding not accepted Please check the destination number the forwarding setting h...

Страница 22: ...oice Processing System It is possible to record the prompts you wish to modify on your computer in wav format and upload them to the VPS For more information consult your System Administrator Prompts...

Страница 23: ...Enter the first 3 or 4 letters of the person s first or last name 912 To make this message urgent press 1 AA Prompts Prompt No Modifiable Prompts 541 Please enter your party s extension 1078 You have...

Страница 24: ...material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasoni...

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