3 Message Manager’s
Guide
3.1 Logging in to the
Message Manager’s
Mailbox
The procedures described in this manual require the
Message Manager to use a telephone, however, many
of these procedures can also be performed using a PC
and the KX-TVA Maintenance Console software. For
more information, consult your dealer.
In order to perform these procedures with a telephone,
the Message Manager must log in before performing
any Message Manager task. To log in as the Message
Manager, 3 items of information must be known: the
extension number of a port connected to the VPS, the
Message Manager’s mailbox number, and the Message
Manager’s mailbox password.
–
The Message Manager’s mailbox number is 98,
998, 9998 or 99998 depending on the mailbox
number length specified in System Programming.
–
The Message Manager’s password can be
assigned by the System Administrator using
KX-TVA Maintenance Console or by the Message
Manager using his or her extension telephone (see
3.4 Customizing the Message Manager’s Mailbox.
Note
•
Before the Message Manager can perform
Message Management (recording Custom
Service Menus, messages, etc.), "Message
Manager Access from Telephone" must be
enabled and "Password for Message
Manager" must be set by the System
Administrator using KX-TVA Maintenance
Console.
•
The VPS will announce the number of total
messages, the number of new messages, or the
length of new messages depending on the COS
settings of the Message Manager.
•
If there are new messages in the mailbox, the
messages will be played automatically. The
Message Manager can listen to them
continuously without listening to the system
prompts. This feature is only available when
"Autoplay New Message" is activated for the
Message Manager’s COS.
Automatic Log-in
Note
•
This feature is not available with certain PBXs
and may be disabled by the System
Administrator for your mailbox.
1.
Go off-hook.
2.
Enter the extension number of the VPS.
3.
Enter your password, then
#
.
Manual Log-in
1.
Go off-hook.
2.
Enter the extension number of the VPS.
3.
#
6
4.
and your mailbox number.
•
The Message Manager’s mailbox number is 98,
998, 9998 or 99998.
5.
Enter your password, then
#
.
Note
•
For more information on logging in, see
2.1 Logging in to Your Mailbox in the
Subscriber’s Manual.
3.2 Managing the General
Delivery Mailbox
One of the Message Manager’s functions is to check
the General Delivery Mailbox for messages and transfer
them to the appropriate mailbox or mailboxes (Mailbox
Groups may be used). This can be done at any time
using the telephone.
Listening to Messages
The Message Manager can monitor the status of the
General Delivery Mailbox through his or her mailbox.
He or she can listen to the messages stored in the
General Delivery Mailbox and, if necessary, transfer
them to their intended recipients.
1.
Log in to the Message Manager’s mailbox.
•
See 3.1 Logging in to the Message Manager’s
Mailbox.
2.
1
to receive the message.
3.
1
to listen to new messages.
Document Version 2.1 2010/01
Manager’s Manual
15
3.2 Managing the General Delivery Mailbox
