1.19 Voice Mail Features
138
Feature Guide
current time mode, Company Greeting Number 1. (Refer to the above system programming example,
"Trunk (CO Line) Group Assignment for VPS".)
A customer dials the telephone number for Company B.
The call is received on CO line 02 and is handled by DIL distribution according to system programming.
(Refer to the above system programming example, "DIL Table".) The tenant number programmed for
CO line 02 determines that the current time mode is Lunch (not shown here). The call is therefore
directed to extension 100, which is a floating extension number assigned to a VM (DPT) group.
When the PBX directs the call to the VPS, it also sends the VPS trunk (CO line) group number and
tenant number as programmed in the DIL Table.
The VPS answers the call with the greeting message assigned to the trunk (CO line) group number and
current time mode, Company Greeting Number 6. (Refer to the above system programming example,
"Trunk (CO Line) Group Assignment for VPS".)
8.
Caller ID Information
If the PBX receives Caller ID information (caller's name and telephone number) when receiving a CO
line call, the PBX sends this information to the VPS. This information can be used to play specific OGMs
to specific callers, or announce the name of the calling party when listening to recorded messages.
9.
Paging by the VPS
The VPS can page a called party. (
→
1.14.1 Paging) If the names of staff members have been
previously recorded into the VPS, the VPS can announce, "I have a call for (name of staff member)". If
Caller ID information is received by the PBX, and if the name of a caller has been previously recorded,
the VPS can also announce the name of the caller.
10.
Status Notification to the VPS
When a call is redirected to the VPS, the PBX sends the status of the called extension to the VPS. This
allows the VPS to quickly handle the call, playing the appropriate OGM for the caller.
11.
Live Call Screening (LCS)
Similar to a conventional home answering machine, LCS allows a proprietary telephone (PT) or
portable station (PS) user to monitor his or her own mailbox as a caller is leaving a message and, if
desired, answer the call simply by pressing the LCS button.
PT users can choose one of two ways to perform LCS, through personal programming (Live Call
Screening Mode Set):
Hands-free mode:
The user can screen the call automatically through the built-in speaker.
Private mode:
The user will hear an alarm tone when a message is being recorded in his or her
mailbox. To screen the call, the user goes off-hook with the handset, MONITOR button, or SP-PHONE
button.
Note
Only Private mode is available for PS users. When using LCS, PS users cannot monitor a call
through the speakerphone.
LCS Button
Any flexible button can be customized as the LCS button. Once LCS is turned on, it will stay on until
turned off, therefore extension users may wish to turn LCS off when they are away from their desks to
prevent others from screening their calls.
12.
Two-way Recording into the VPS
PT users can record their own telephone conversations. These recordings can be stored in the PT
user's own mailbox (
Two-way Record
) or in another user's mailbox (
Two-way Transfer
), depending
on which button the user presses to begin recording.
Two-way Record/Two-way Transfer Button
A flexible button can be customized as the Two-way Record or the Two-way Transfer button.
If an extension number is assigned when creating the Two-way Transfer button, conversations will be
Содержание KX- TAW848
Страница 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Страница 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Страница 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Страница 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Страница 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Страница 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Страница 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Страница 232: ...3 3 PT Programming 232 Feature Guide ...
Страница 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Страница 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Страница 568: ...4 16 Maintenance 10 568 Feature Guide ...
Страница 569: ...Feature Guide 569 Section 5 Appendix ...
Страница 577: ...Feature Guide 577 Index ...
Страница 583: ...Index Feature Guide 583 ...