1.2 Receiving Group Features
Feature Guide
33
will be directed to the group's overflow destination (
→
1.2.2.5 Overflow Feature). While calls are waiting in
the queue, the calls are handled according to a Queuing Time Table (
→
Queuing Time Table [630]), which
can be assigned for each time mode (
→
Each Queuing Time Table consists of up to 16 sequences. Each sequence consists of a command which
plays audio for the caller or controls how the call is routed, and once one sequence has been performed,
the next sequence is performed if the caller is still waiting. The commands which can be selected for each
sequence are explained below.
[Queuing Time Table Commands]
[Programming Example: Queuing Time Table]
Command
Description
Condition
OGM
An outgoing message (OGM) is played for
the caller.
Once the message has been played, the
next sequence is activated.
Wait
The caller waits for the specified time while
hearing a ringback tone or Music on Hold.
Music on Hold is played for the caller for the
specified amount of time.
If an OGM command has not been
programmed for a sequence preceding the
Wait command, the caller will hear a
ringback tone for the specified amount of
time.
Sequence
Jumps to a specified sequence. Used to
create a loop within the table.
None
Overflow
Directs the call to the overflow destination.
None
Disconnect
Disconnects the call.
None
None
Skips to the next sequence.
If assigned to sequence 01, the Queuing
Time Table will be disabled.
*1
→
Sequences in Queuing Time Table [631]
*2
A call will always be disconnected if it is not answered by the end of Sequence 16.
Queuing
Time
Table
No.
01
02
Sequence
01
OGM 01
Wait 20 s
Sequence
03
OGM 03
Sequence 01
Sequence
04
Overflow
Sequence
16
*2
Sequence
*1
...
Sequence
02
Wait 30 s
OGM 08
Содержание KX- TAW848
Страница 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Страница 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Страница 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Страница 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Страница 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Страница 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Страница 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Страница 232: ...3 3 PT Programming 232 Feature Guide ...
Страница 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Страница 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Страница 568: ...4 16 Maintenance 10 568 Feature Guide ...
Страница 569: ...Feature Guide 569 Section 5 Appendix ...
Страница 577: ...Feature Guide 577 Index ...
Страница 583: ...Index Feature Guide 583 ...