1.12 Holding Features
92
Feature Guide
1.12 Holding Features
1.12.1 Call Hold
Description
An extension user can put a call on hold. The following Hold features are available:
The result of the holding operation can be determined through system programming. Pressing the HOLD
button again just after the first time alternates the mode between General and Exclusive Call Hold.
Conditions
•
Using the Call Hold feature, a proprietary telephone (PT) user can have one intercom call and multiple
CO line calls on hold simultaneously. To hold multiple intercom calls, the user should use the Call Park
feature. (
→
1.12.2 Call Park) Using the Call Hold feature, a single line telephone (SLT) user can have
either one intercom call or one CO line call on hold. To hold multiple calls, the user should use the Call
Park feature.
•
Music on Hold
Music, if available, is sent to the held party. (
→
•
Hold Recall
If a call on hold is not retrieved within a preprogrammed time period (
→
Hold Recall tone is heard at the extension which put the call on hold. If the extension is engaged in a
call, the Hold Alarm will be heard.
•
If an outside party is placed on hold and the call is not retrieved within a preprogrammed time period
after the Hold Recall time expires, the call is automatically disconnected.
•
Automatic Call Hold
A PT can be configured through system programming to place the current call on hold when the PT
user presses a CO, G-DN, or INTERCOM button to make or answer another call. If this feature is not
enabled, the current call will be disconnected.
[Example of Automatic Call Hold]
It is possible to receive an incoming CO line call by pressing the flashing G-DN button. The current
intercom call (on the INTERCOM button) is placed on hold. To return to the held call, press the
INTERCOM button.
•
Call Hold Retrieve Deny
Internal Call Block (
→
1.1.2.2 Internal Call Block) also determines which extensions' calls an extension
user can retrieve, i.e., if extension 101 cannot call extension 201, then it cannot retrieve extension 201's
held calls either.
•
SLT Hold Mode
It is possible to choose how to hold and transfer a call with an SLT through system programming. The
following methods are available:
Feature
Description
Call Hold General
Any extension can retrieve a held call.
Exclusive Call Hold
Only the extension user who held the call can retrieve it.
Содержание KX- TAW848
Страница 5: ...Feature Guide 5 V VM Voice Mail VPS Voice Processing System X XDP eXtra Device Port ...
Страница 13: ...Feature Guide 13 Section 1 Call Handling Features ...
Страница 60: ...1 5 Making Call Features 60 Feature Guide User Manual References 1 2 1 Basic Calling ...
Страница 167: ...Feature Guide 167 Section 2 System Configuration and Administration Features ...
Страница 182: ...2 2 System Configuration Software 182 Feature Guide 3 2 2 Manager Programming ...
Страница 196: ...2 4 Fault Recovery Diagnostics 196 Feature Guide ...
Страница 197: ...Feature Guide 197 Section 3 Programming Instructions ...
Страница 232: ...3 3 PT Programming 232 Feature Guide ...
Страница 233: ...Feature Guide 233 Section 4 KX TAW848 Maintenance Console Operating Instructions ...
Страница 545: ...4 14 ARS 8 Feature Guide 545 Feature Guide References 1 9 1 Automatic Route Selection ARS ...
Страница 568: ...4 16 Maintenance 10 568 Feature Guide ...
Страница 569: ...Feature Guide 569 Section 5 Appendix ...
Страница 577: ...Feature Guide 577 Index ...
Страница 583: ...Index Feature Guide 583 ...