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Troubleshooting (Advanced)
You can check the computer’s usage status in the PC Information Viewer. You may need this information when calling
Panasonic Technical Support for advice.
NOTE
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This computer periodically records the management information of the hard disk etc. The maximum data volume for
each record is 2048 bytes. This information is only used for estimating the cause when the hard disk goes down by
any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose
described the above.
To disable the function, add a check mark for [Disable the automatic save function for management information his-
tory] in [Hard Disk Status] of PC Information Viewer, and click [OK].
• A standard user needs to enter an administrator password.
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As long as it is activated, the PC Information Viewer will appear in front of all other screens.
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Depending on your network environment, it may take sometime to start up PC Information Viewer.
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When you log on to Windows using a guest account, some information may be announced as “not found”.
1
Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [PC Information
Viewer].
2
Select the item to display the detailed information.
To save the information as a text file
1
Display the information you want to save.
2
Click [Save].
3
Select the file save range option and click [OK].
4
Select the folder to save the information, input the file name, and click [Save].
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If automatic saving of the management information record has not been disabled, the records already recorded are
also saved.
To save a copy of the screen as an image file
1
Display the screen you want to save.
2
Click (Start) - [All Programs] - [Panasonic] - [PC Information Viewer] - [Screen Copy].
Checking the Computer’s Usage Status
