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Before Requesting Service
PROBLEM
The oven is not plugged in securely.
Remove plug from outlet, wait
10 seconds and re-insert.
Circuit breaker or fuse is tripped or blown.
Reset circuit breaker or replace fuse.
There is a problem with the outlet.
Plug another appliance into the outlet to
check if the outlet is working.
The door is not closed completely.
Close the oven door securely.
Start pad was not pressed after
programming.
Press Start pad.
Another program has already been
entered into the oven.
Press Stop/Reset pad to cancel the
previous program and program again.
The program has not been entered
correctly.
Program again according to the
Operating Instructions.
Stop/Reset pad has been pressed
accidentally.
Program oven again.
Clock pad has been pressed three times.
Deactivate mode by pressing Clock pad
three times.
Roller Ring and oven bottom are dirty.
Clean these parts according to Care of
Your Oven (see page 9).
POSSIBLE CAUSE
REMEDY
The words “DEMO MODE”*
appear on the screen.
When the oven is turning on, there
is noise coming from Glass
Turntable.
Oven will not start cooking.
Oven will not turn on.
* DEMO MODE is designed for retail store display.
Cooking and other functions will not operate during demo mode.
If it seems there is a problem with the oven, contact an authorised Service Centre.
ALL THESE THINGS ARE NORMAL:
The oven causes interference with my TV.
Some radio and TV interference might occur when you cook with the microwave oven.
This interference is similar to the interference caused by small appliances such as
mixers, vacuums, hair dryer, etc. It does not indicate a problem with your oven.
Steam accumulates on the oven door and
warm air comes from the oven vents.
During cooking, steam and warm air are given off from the food. Most of the steam and
warm air are removed from the oven by the air which circulates in the oven cavity.
However, some steam will condense on cooler surfaces such as the oven door. This is
normal.
I accidentally ran my microwave oven
without any food in it.
Running the oven empty for a short time will not damage the oven. However, we do
not recommend this to be done.
There are humming and clicking noises
from my oven when I cook by Combination.
These noises occur as the oven automatically switches from microwave power to
Convection/Grill, to create the Combination setting. This is normal.
The oven has an odour and generates
smoke when using the Convection,
Combination and Grill function.
It is essential that your oven is wiped out regularly particularly after cooking. Any fat
and grease that builds up on the roof and walls of the oven will begin to smoke if not
cleaned.