PACOM PDR16-RMT Series Скачать руководство пользователя | Manualshive

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Digital Video Recorder

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Appendix 10 — Troubleshooting

Following are some frequent problems and solutions related to the DVR. Read this section before calling the dealer
or installer.

Problem: There is no image on the screen.

Solution

: Check the camera cables. If the background of the DVR system is blue, something is wrong with the

camera cable or power.

Problem: How do I access Windows?

Solution

: To protect unnecessary system crashes, Windows is blocked. See

Appendix 1 –

Accessing Windows

.

Problem: I have upgraded the software. How do I reinstall it?

Solution

: There are three steps to reinstall the software.

1. Uninstall the old version.

- Go to My Computer. Select Control Panels and the Add/Delete program, and then select the DVR model.
- The Delete button will be activated. Click Delete.

2. Scan the hard disk with the System tools under Programs/Accessories in Windows.
3. Install the new software.

Problem: The PACOM logo appears and then freezes. Sometimes the screen is black.

Solution

: There is a problem with the Main Board. Reboot the DVR. If it happens often, call your dealer or

installer.

Problem: The

Display setup is not correct

error message appears and opens up in the Windows

mode when OK is clicked.

Solution

: The DVR requires 1024x768 resolution and true color. This message will be printed on the screen when

the requirements are not met. Access Display Setup and change the values for the DVR and then reboot the system.

Problem: I am trying to change the display setup, but I cannot choose True color. The resolution
keeps jumping to a lower value.

Solution

: Some VGA cards require a few steps. Set up the resolution first. Do not worry about the color palette.

Then access Display Setup and choose True color. If it happens again, the VGA card does not support the 1024x768
resolution and True color. Change the VGA card.

Problem: The USB-serial converter has been connected to the DVR for the POS installation,
however, the dialog box asking the device driver appears.

Solution

: When connecting the POS device to the DVR using the USB-serial converter, connect the converter while

the DVR is operating. If not, the converter driver may not be operating properly and display the dialog box asking the
device driver during the system boot. However, it does not have any effect on the DVR operation. Remove the
converter, and reboot the DVR and then connect the converter again.

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Содержание PDR16-RMT Series

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Страница 3: ...EASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT THIS EQUIPMENT GENERATES USES AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WH...

Страница 4: ...able system This will prevent damage to the equipment due to lightning and power line surges 11 Overloading Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 Objects and Liquids Never push objects of any kind through openings of this equipment as they may touch dangerous voltage points or short out parts that could result in a fire or elec...

Страница 5: ...Backup 53 SmartPager 58 Chapter 3 Remote Access 59 Installation 59 POST System Setup 59 BASE System Setup 60 SmartBase Remote Monitoring and Recording Software 60 SmartSearch Remote and Local Playback Software 67 Appendix 1 Accessing Windows 69 Appendix 2 SmartShell 70 Appendix 3 Network Setup LAN 72 Appendix 4 Network Setup Modem 75 Appendix 5 WebGuard 104 Appendix 6 Time Synchronization 108 Appe...

Страница 6: ...User s Manual iv ...

Страница 7: ...ding zoom in out brightness interpolation blur and sharpness y Remote monitoring playback and control through LAN PSTN and ISDN y User friendly interface y Proprietary encryption scheme preventing video from alteration y Max 32 channel alarm input and 32 channel alarm output Not included in all models NOTE This manual covers the 16 and 32channel digital video recorders For simplicity the illustrat...

Страница 8: ...s PDR32 RMT and PDR32 RMT X models NOTE Windows may not operate properly when using the USB connectors on the front panel of the DVR depending on the model type of the USB device In this case connect the USB device after Windows boots properly or use the USB connectors located on the rear panel ...

Страница 9: ...power button on the front panel to turn the system off NOTE When turning off the system you must confirm that you want to turn off the unit You will also be asked for a user ID and password or system quit procedure if the Shut Down option was selected for the user s authorization during the SmartGuard setup CAUTION The system can be shut down by force by pressing the power button on the front pane...

Страница 10: ...User s Manual 4 ...

Страница 11: ...n recording If you have less than 32 cameras you must enter the setup screen and deactivate any inputs to which cameras are not connected otherwise the recording speed might be decreased somewhat Features y Max 32 channels y Max 480 images sec recording 400 images sec PAL PDR16 RMT RT model y User friendly interface y Scheduling by camera and time y Time lapse or event driven recording y Motion de...

Страница 12: ...you want to log out the system Monitor Display Format Various display formats single screen full screen quad 3 4 3x3 2 8 4x4 5x5 and 1 32 are provided for convenient user interface Each format can be selected by clicking the screen buttons shown below The camera groups for multi screen formats are composed of cameras 1 to 32 in order The user can select which camera group is displayed by clicking ...

Страница 13: ...the brightness contrast hue and saturation by clicking the designated buttons Click the Default button to reset them to the default settings NOTE These adjustments should not be used to correct improperly set cameras or monitors PTZ Control The DVR provides transmission functions and you can control popular PTZ devices and dome cameras Clicking the PTZ icon button displays the PTZ control buttons ...

Страница 14: ...ton causes the alarm control buttons to display as shown below The user can check the alarm status and control the alarm output Pressed alarm button is active mode and released button is inactive mode The user can active or inactive alarm output manually by clicking the button when it is released or pressed If the user disables the alarm during the Alarm setup on the SmartGuard the alarm button wi...

Страница 15: ...ick of the buttons shown below y To view a specific image in the single screen mode move the cursor to that image and double click the left mouse button y To return to the previous screen mode from the single screen mode click the left mouse button in the window Utility Buttons Auto Sequencing When the Sequence button is clicked the SmartGuard sequences the cameras in order Whenever you click the ...

Страница 16: ...lick this button to enter the full screen mode All of the control buttons disappear and the monitoring window takes up the full screen in the full screen display mode To return from the full screen mode click the left mouse button anywhere on the screen SmartGuard Setup Setting Up the System 1 Click the Camera icon to enable the camera NOTE Selecting 1 16 tab displays camera channels 1 to 16 and s...

Страница 17: ...ors can be connected according to the DVR specification 9 Move to Spot Sequence and select the camera number for each number 32 channel DVR Camera 1 to 16 for Spot 1 to 4 and Camera 17 to 32 for Spot 5 to 8 16 channel DVR Camera 1 to 16 for Spot 1 to 8 to sequence or Not Used from a drop down list 10 Move to Hold spot during single screen mode and check the box if you do not want the cameras seque...

Страница 18: ...dicates the DVR is recording video and the blink rate of the R relates to the recording speed A icon displaying at the bottom left corner indicates that motion detection or object detection events occur 18 Move to Remote control and click the Set up Remote control button when the DVR is controlled remotely using the serial communication signals or via network connections 19 Move to Control Protoco...

Страница 19: ...Click the Note button and set up the note function The user can add or delete notes If you want to read the note select the line and click the View button Click the Load button to load the saved note the Save button to save the current note and the Text Save button to save the current note to the text file 26 Click the Set up backup button and set up backup information See the SmartBackup section ...

Страница 20: ...ou can use either the actual keyboard or the virtual keyboard 3 Move to PTZ and check the box to enable pan tilt and zoom functions Not available for network cameras NOTE To control camera pan tilt and zoom you must attach a compatible RX device or dome camera to the DVR A list of supported RX devices and dome camera models can be found in the Set up PTZ dialog box When controlling a PTZ camera vi...

Страница 21: ...he System Info button 5 Move to Network Camera and check the box to use network cameras PDR32 HYB model only NOTE When using all 16 camera channels the recording speed might be decreased depending on the network conditions 6 Click the Set up Network Camera button to display the Set up Network Camera dialog box Select the type or model of the installed network camera or video server from the Model ...

Страница 22: ...e images are recorded during the same time For example 30 means one image per 30 seconds will be recorded 1 means one image per second and 1 30 means that 30 images per second NOTE When the recording speed is set to higher than 1 2 sec less than two images per second recorded audio will NOT be played NOTE The PDR16 RMT X PDR16 RMT LIVE X PDR32 RMT and PDR32 RMT X models have a maximum recording sp...

Страница 23: ...a tool to use from the drop down list and then set up the privacy area on the image Use the tools as follows Point Place the cursor on the image and click the left mouse button A single box appears where the cursor is Line This tool can be used to draw irregular shapes Place the cursor where you want to start the line Hold down the left mouse button and drag the cursor to where you want the end of...

Страница 24: ...vent and check the box if you want to use an advanced setup during event activation Then set the Rec image resolution and Rec image quality by holding down and dragging the pointer 26 Move to On Priority event and check the box if you want to use an advanced setup during high priority event activation Then set the Recording speed Rec image resolution and Rec image quality by holding down and dragg...

Страница 25: ...urs Event mode Event driven recording will be made during selected hours Time Event mode Time lapse recording will be made during selected hours and the DVR will go into the event driven recording mode during selected hours when an event occurs 4 Click the desired event s button under the Event mode E smovt to be associate with the event recording mode Click the event button to toggle On and Off V...

Страница 26: ...ths using the arrow buttons located at the top of the calendar You can save your changes by clicking the OK button Selecting Cancel exits the Holiday setup dialog box without saving the changes Setting Up Sensors 1 Click the Sensor icon NOTE Selecting 1 16 tab displays sensor channels to 16 and selecting 17 32 tab displays 17 to 32 2 Move to Enable and check the box to enable the selected sensor 3...

Страница 27: ...re very much smaller than those used in line level devices If you were to plug a Microphone into the soundcard Line in you would never record anything 8 Move to Save Image Files and check the box to save the image as a JPG file when a selected sensor is activated The file will be saved in the temp RecordExt under program installation folder automatically The Save Image files function operates rega...

Страница 28: ...ras for configuring advanced camera setup 5 Move to Record Audio and check the box to record audio when a selected camera detects motion Recording audio will be activated when the DVR is recording video When checking the Record Audio box click the Set up Audio button Select an audio input type from Microphone or Line in and set its balance and volume in the Recording Control dialog box Not availab...

Страница 29: ...area section for setting up the detection zone 10 Move to Sensitivity and set the motion detection sensitivity 1 to 5 by holding down and dragging the pointer NOTE The higher the number the more sensitive it is 11 Move to Min size and set the minimum number of blocks 1 to 100 If you set the Min size value to 10 the DVR will only react to the motion when it detects motion activity in at least 10 co...

Страница 30: ...ompared to the reference image during the preset dwell time 4 Move to High priority and check the box to give high priority to the target camera The DVR will follow the advanced camera setup when the object tracker detects changes on the image of the selected camera See the Setting Up Cameras for configuring advanced camera setup 5 Move to Record Audio and check the box to record audio when a sele...

Страница 31: ...reset and check the box to move the target camera to the preset location when the object tracker detects changes on the image of the selected camera Select the camera and preset ID from a drop down list Preset values can be set individually by the user who logs in the system 8 Click the Set up zone button and a zone setup window appears 9 The setup screen is made up of a 40x30 grid First click the...

Страница 32: ... Image and check the box to see the current image 16 Move to Get Reference and select the box to set the current image as the reference image 17 Move to View Result and check the box to see Object Tracker setting results You can check that sensitivity and minimum size are set correctly using this feature You can save your changes by clicking the OK button Selecting Cancel exits the dialog box with...

Страница 33: ...ecording schedule NOTE The hard disk drive for saving image files must have at least 700MB free space NOTE The recording speed might decrease when the image files from multiple cameras are saved at the same time 6 Move to Move to preset and check the box to move the target camera to the preset location when a selected camera has lost video Select the camera and preset ID from a drop down list Pres...

Страница 34: ...larm activation by holding down and dragging the pointer NOTE In cases where the From hour is later than the To hour the alarm will be activated at the From time of the current date until next day s To time If you set To 08 00 and From 18 00 this means the alarm will be active over night from 6 00 p m until 8 00 a m the following day 4 Move to Dwell time and set the alarm output duration 0 seconds...

Страница 35: ... bits from the drop down list You can save your changes by clicking the OK button Selecting Cancel exits the dialog box without saving the changes 5 Move to Device and select the type of text in device to use NOTE Each type of text in device User Define GnomeII and so on has different setup options which can be defined by the user NOTE When using the RS485 port on the extension card select the giv...

Страница 36: ...the line count after preset character string for transaction end The DVR will include preset line count in one transaction 11 Move to Line Delimiter and enter the character string that divides each text in line 12 Move to Ignore String and enter the character string The DVR will ignore the text in line including the string which is set in this field 13 Move to Display Dwell and set the dwell time ...

Страница 37: ...T models for the Max image resolution the image with 640x480 704x480 704x576 PAL for PDR16 RMT LIVE PDR16 RMT LIVE X and PDR16 RMT RT models resolution will be converted to the one with 320x240 352x240 288 for PDR16 RMT LIVE PDR16 RMT LIVE X and PDR16 RMT RT models before transmitting to the remote site 2 Move to Bandwidth Limit and check the box to control the network bandwidth And then enter the...

Страница 38: ...IP address 11 Move to Retry Counts and enter the number of times you would like the DVR to try contacting the server if the connection fails 12 Move to When and select the target event The DVR will call when the selected events occur Multiple selections are available You can save your changes by clicking the OK button Selecting Cancel exits the Set up Callback dialog box without saving the changes...

Страница 39: ... for login 20 Move to Email message and click the text field beside Sender And then enter a sender s e mail address Click the text field beside Recipient and enter a recipient s e mail address Click the text field under Message and type in the e mail message 21 Move to Apply Work hour and check the box and set the start and end time of working hours by holding down and dragging the pointer Selecti...

Страница 40: ...an save your settings by clicking the OK button Selecting Cancel exits the dialog box without saving the changes 7 Click the Edit User button to edit the established user information If you want to delete the user click the Delete User button after selecting the user to delete in the list NOTE The password will not be changed when the Old password does not match or the New password and Confirm new...

Страница 41: ...unction button and asks entering User ID and Password 11 Move to Monitoring without login and check the box if you want to monitor the image without login procedure 12 Move to Auto Logout and check the box then set the logout dwell time from 1 to 180 minutes if you want to log out the DVR automatically when there is no keyboard or mouse operation during the preset dwell time ...

Страница 42: ...return to the SmartGuard mode click the Close button on the remote control in the SmartSearch mode NOTE The playback speed can be slow when the DVR is recording images at its maximum recording speed For the normal playback speed stop recording by clicking the Rec button in the SmartGuard mode Features y Searches by camera and time y Provides recording status table y Various search functions y Zoom...

Страница 43: ...t box Connecting a remote site Click the site where you want to connect in the list box and then click the Con button Double click the site where you want to connect in the list box Or hit the enter key after entering the site address in the text field located under Select a site Quick Search Disconnecting a remote site Click the site where you want to disconnect in the list box and then click the...

Страница 44: ... exe file y Run CD DVD Burner Saves the recorded data on the CD or DVD drive using the CD DVD burning program NOTE Starting to burn a CD DVD might interrupt DVR recording NOTE The image and video clip can be saved only under the C IDR Series temp directory on the removable disk including floppy disk and CD RW or on the hard disk drive with no IBank was created such as external hard disk drives Sav...

Страница 45: ...display the Save As dialog box Selecting Close cancels the saving operation and closes the dialog box When the write to CD DVD box is checked the Enter file name dialog box appears and you need to select the CD recorder to use and select the folder name to save on the CD or DVD drive by clicking the button 8 In the Save As dialog box select the save location from the drop down list in the Save in ...

Страница 46: ...ect the CD recorder to use and select the folder name to save on the CD or DVD drive by clicking the button 8 In the Save As dialog box select the save location from the drop down list In Save in enter the file name using either the actual keyboard or the virtual keyboard in the File name NOTE When you creating the file name for the video you are saving you must enter between the directory name an...

Страница 47: ...ime span of the video backup file Encryption displays whether the backup file has been tampered with Normal means the file has not been tampered with Wrong means the system has detected tampering and no mark means the user cancelled the encryption check y The Current Image Information window displays information about the current image Camera Title displays the camera name of the current image and...

Страница 48: ...ty After selecting the files or folders to save click the Burn button Click the Erase button to erase all data on the disc y Options Select options to set up options required General Check the box beside Show Log Window to display the log list of the program and check the box beside Show Files in Disc to display files or folders saved on the selected disk Burning Check the box beside Append Sessio...

Страница 49: ... the icon again Screen Buttons Screen Mode Every time this icon is clicked the screen mode switches single screen quad 3x3 4x4 For multi screen playback select a camera button from the timetable and select a desired screen mode by clicking the Screen Mode button Then click any playback related button Full Screen Display the recorded images in full screen mode by clicking the Full Screen button dur...

Страница 50: ...on and reload the original image Playback Control Buttons There are 10 playback control buttons SKIP Sets the image number to be skipped by holding down and dragging the pointer while the DVR is in the Fast Forward or Fast Backward playback mode DELAY Sets the delay time for each image playback by holding down and dragging the pointer while the DVR is in the Fast Forward or Fast Backward playback ...

Страница 51: ...s as follows Point Place the cursor on the image and click the left mouse button A single box appears where the cursor is Line This tool can be used to draw irregular shapes Place the cursor where you want to start the line Hold down the left mouse button and drag the cursor to where you want the end of the line Release the mouse button and a group of boxes appears along the line you drew You can ...

Страница 52: ...s a bitmap or JPEG file to the local hard disk drive or floppy disk 7 Click the Find All button to find all event results within established find conditions and then display them in the Result list box The image of the result can be displayed by double clicking the target event in the Result list Remove all entries listed in the box by clicking the Clear All button If the clear all before apply fi...

Страница 53: ... logs from one day ago one day Finds event logs for one day NOTE When using the ATQ Automatic Transaction Query selecting User Setting finds text in logs from 00 00 00 until 23 59 59 of one day before ATQ activation time 2 Click the Text In tab and set up the find condition of text in Name Enter the text to find Comp Enter the comparison operator Value Enter the comparison value NOTE The tab and l...

Страница 54: ...disk 6 Click the Find All button to find all event logs within established find parameters and then display the results in the Result list box The image of the results can be displayed by double clicking the target event in the Result list Remove all entries listed in the box by clicking the Clear All button below the Result list box If the clear all before apply find all box is checked the result...

Страница 55: ... Red for Sensor Grey for Text in and Blue for Time lapse Every clicking the right mouse button on the timetable zooms the record timetable in with three levels one time hour based time interval in the first level four times 30 minute based in the second level and eight times 10 minute based in the third level y Refresh Click the Refresh button to reload recorded data from the local hard disk drive...

Страница 56: ... the remote site or backup drive The only proper bookmark will be shown on the bookmark list Audio Playback Checking Audio Recording Configuration 1 Click the Guard button to access to the SmartGuard mode 2 Click the Setup button on the main GUI of SmartGuard 3 Move to the Sensor tab Motion Detection and or Object Tracker tab 4 Check that Record Audio is selected 5 Click the Setup Audio button and...

Страница 57: ...rive is C Even if the software is installed on more than one hard disk drive the local drive will be C assuming that the operating system Windows and the DVR program have been installed on the C drive NOTE It is recommended that you keep the C drive as the default unless you are using the DVR for the test purposes 2 Move to Backup Drive and select the backup path from the drop down list 3 Move to ...

Страница 58: ...t the OSD information to be displayed on the playback image by checking the box next to desired options Location and Time 9 Move to CD DVD Burner and click the button to register the location where the CD DVD burning program is When using the CD DVD burning program provided by the manufacturer select SmartBurnerPlus exe in the C IDR Series folder Recorded data can be saved on the CD or DVD drive u...

Страница 59: ...ress using either the actual keyboard or the virtual keyboard You will need to get the appropriate IP address for the DVR you want to connect from your network administrator About y Program displays software version information y Copyright Information displays copyright information SmartBackup To initiate the SmartBackup program click the Setup button in the SmartGuard mode Move to the System tab ...

Страница 60: ...the DVR is set to Auto Backup mode this button will be inactivated Release the auto backup mode during the SmartBackup Setup if you want to set up the manual backup See the following Manual Backup section for setting up the manual backup Update Click the Update button to update the values in the SmartBackup dialog box Recording Period Latest Backup and Backup Drive Information will be updated any ...

Страница 61: ...stablished ending date and time Only time lapse mode recorded data will be backed up Selecting Cancel exits the dialog box without saving the settings NOTE Backup of audio data pre event images and text in data can only be done by using the Manual Backup by List See the following Manual Backup by List section Manual Backup by List 1 Click the Advanced button The following Manual Backup Advanced di...

Страница 62: ...ically according to the established auto backup settings If Auto backup is not selected the DVR is in the manual backup mode and follows the established manual backup settings See the Manual Backup section for setting up the manual backup NOTE During Auto Backup event recording data of camera channels that are set under pre event recording mode will NOT be backed up 2 Latest Backup Time shows the ...

Страница 63: ...lder CD DVD Burner Click the CD DVD Burner button in the SmartBackup dialog box to initiate the CD DVD burning program registered during the SmartBackup setup Refer to the SmartSearch Run CD DVD Burner section for the instructions on CD DVD burning NOTE CD DVD burning is not available during the automatic backup Target files for CD DVD burning y Image files saved in SmartSearch mode y Video files ...

Страница 64: ...rtain to enter the number exactly as it must be dialed including any numbers such as 9 to get an outside line or area codes 3 Click the text field beside Mailbox and enter the number for paging when the pager uses a voice mailbox 4 Move to Messages and select the paging condition Check the box beside the events that should cause the DVR to call the pager and enter the user specified number in the ...

Страница 65: ...eview recorded video on POST systems The POST system can only review recorded video on other POST systems when they are networked via LAN Installation At least one POST DVR and a system for BASE are needed for using the remote access function The POST is the system to which the camera cables connect directly and the BASE is the system which is installed at another site for remote access Install th...

Страница 66: ...access to the remote POST system from the BASE system After installing the BASE software on your PC click the Start button from the task bar Move the cursor to Programs then to IDR Series BASE to open the program list Select SmartBase NOTE It is highly recommended to install the BASE software with the same or higher version than the POST system software version NOTE If you do not use the overlay d...

Страница 67: ... LED is lit when the sensor has been detected y Mode Status The Recording LED is lit when the DVR is in the recording mode y HDD Usage The Repeat Recording LED is lit when the DVR is set to repeat recording in case of recording space shortage Image Adjust You can adjust the brightness contrast hue and saturation by clicking the designated buttons Click the Default button to reset them to the defau...

Страница 68: ...ton it toggles between On and Off The switching interval can be set during the system setup Mode Selection The record mode is selected when this button is clicked SmartBase returns to view only mode automatically when it is unable to record for example when the hard disk is full NOTE The DVR records only in accordance with the recording schedule which can be set during the system setup Before you ...

Страница 69: ... password Full Screen Click this button to enter the full screen mode All of the control buttons disappear and the monitoring window takes up the full screen in the full screen display mode To return from the full screen mode click the left mouse button anywhere on the screen NOTE Full screen display cannot be supported if the VGA card of the system does not support the overlay function System and...

Страница 70: ...ect Detection and check the event box if you want to show detection results when the selected event occurs 7 Move to Verify password and check the boxes to use a password Before shutdown Before stop recording Before setup and or Before search 8 Move to Use alert sound on event and check the box if you want the system to alert for the selected events when events occur 9 Click the Change password bo...

Страница 71: ...ch the DVR name set during the Remote Monitoring setup on the remote DVR NOTE The same IP address entered during the dial up callback setup on the POST system should be entered on the BASE system The independent IP address starting from 10 10 10 20 will be used to identify the remote DVR systems 14 Click the Set up Port button and set up the port numbers Click the text field beside Remote Watch Re...

Страница 72: ...odem to use from the drop down list 22 Click the Set up group and set up the group management The BASE system can monitor up to 32 remote DVRs simultaneously For the effective management of the remote DVRs the user can register multiple remote DVRs in one group Up to 64 groups can be registered 23 Move to Group and set up the group information Click the Add button to register a new group 24 Enter ...

Страница 73: ... with Remote Search The Remote Search option should be selected during the SmartGuard Authority setup of the remote DVR you want to connect NOTE During the remote playback on the BASE system the information about recorded audio will be shown on the timetable Click the Setup button to display the Environment Setup dialog box And then set up the network information for remote playback When Using LAN...

Страница 74: ...lick the arrow button of the Phone Number item and select the blank field Enter the telephone number to use You can use either the actual keyboard or the virtual keyboard 3 Click the Modem button to set up the modem First check that the modem is attached to the DVR properly When you click the button the Install New Modem window appears Follow the instructions to install and set up the modem NOTE T...

Страница 75: ...rs 2 Type idisman and press the Enter key on the keyboard A small dialog box appears 3 Move to Automatic Shutdown and check the box to shutdown the DVR when you end SmartGuard If this box is not checked the DVR will enter the Windows mode via the SmartShell when shutting down SmartGuard 4 You can save your changes by clicking the OK button Selecting Cancel exits the dialog box without saving the c...

Страница 76: ... y Startup Configures the startup programs of the DVR Execute Menu y Restart All Restarts the programs y SmartSetup Enters the SmartSetup program to set up the IBank the database of the DVR Ask your system administrator for details about the IBanks setup y SmartScan This is invisible software that scans the hard disk drive for recording y SmartGuard Enters the SmartGuard program y SmartSearch Ente...

Страница 77: ...martGuard Displays the log file that logs every operation of the DVR System Menu y Close Closes SmartShell and accesses Windows y Restart Restarts the DVR y Shutdown Shuts down the DVR About Menu y About Displays the software version information ...

Страница 78: ...ies button below NOTE If TCP IP is not listed click the Add button In Select Network Component Type dialog box select Protocol from the list of network component types and click the Add button In the Select Network Protocol dialog box select Microsoft for the Manufacturer and TCP IP for the Network Protocols You can save your changes by clicking the OK button Selecting Cancel exits the dialog box ...

Страница 79: ...you might need to allow the DVR to reboot Selecting Cancel exits the dialog box without saving the changes LAN Setup for Windows XP System 1 In the Windows mode go to Start on the Task Bar and to the Control Panel Then open the Network Connection 2 Click the LAN card information under the LAN or High Speed Internet Then click the right mouse button and select Properties from the menu 3 Check the I...

Страница 80: ...lowing IP address radio button Enter the IP address Subnet mask and Default gateway acquired from your network administrator You can save your changes by clicking the OK button Selecting Cancel exits the dialog box without saving the changes ...

Страница 81: ...nd to Control panel Then open Administrative Tools and double click Computer Manager 1 2 Under Computer Management Local select System Tools and Local Users and Groups and then Users Move to Guest described as Built in account for guest access to the computer domain and select Rename by clicking the right mouse button on the Guest 1 3 Enter Post Then go to the pull down menu Action and select the ...

Страница 82: ...on the Task Bar and to Control panel Then open Network Connection Double click Create a new connection The Location Information dialog box can appear when you set up dial up networking first after installing the modem If the following dialog box does not appear move to step 1 8 1 7 Complete the information about your current location and click the OK button 1 8 Select the location from which you a...

Страница 83: ...77 1 9 Click the OK button 1 10 Select Set up an advanced connection and click the Next button 1 11 Select Accept incoming connections and click the Next button 1 12 Select the modem you want to use and click the Next button ...

Страница 84: ...der the Network access remove the check from the Allow callers to access my local area network box Under the TCP IP address assignment click the Specify TCP IP addresses radio box and enter the From as 10 10 10 11 and the To as 10 10 10 12 And then check the Allow calling computer to specify its own IP address box Click the OK button to save the changes and return to the previous dialog box Click ...

Страница 85: ...ish button 1 18 Make sure that Incoming Connections has been registered 2 Dial up Networking Setup for Callback Function 2 1 In the Windows mode go to Start on the Task Bar and to the Control panel Then open Network Connection Double click Create a new connection 2 2 Click the Next button ...

Страница 86: ... network at my workplace radio box and click the Next button 2 4 Click the Dial up connection radio box and click the Next button 2 5 Enter My Network for the Connection Name and click the Next button 2 6 Click the Next button without any changes ...

Страница 87: ...izard by clicking the Finish button 2 8 Select My Network in the Network Connections dialog box 2 9 Click the Properties button 2 10 Move to the Security tab and click the Advanced custom settings radio button under Security options Then click the Settings button ...

Страница 88: ...Protocol TCP IP box and click the Properties button 2 13 Click the Use the following IP address radio box and enter the independent IP address starting from 10 10 10 20 Then click the OK button NOTE The same callback IP address entered above should be entered during the Remote Monitoring setup on the BASE system The independent IP address used to identify the DVR system is needed to set up the var...

Страница 89: ...and the Dial Up Server box and then click the OK button Follow the Windows instructions for installing the necessary software You can save your changes by clicking the OK button Selecting Cancel exits the dialog box without saving the changes 1 2 In the Windows mode go to Start on the Task Bar to Control Panel and to Network 1 3 Under the Configuration tab in the Network dialog box move to Primary...

Страница 90: ...ton Enter the IP address as 10 10 10 10 and the subnet mask as 255 255 255 0 in the text field beside IP Address and Subnet Mask You can save your changes by clicking the OK button If you select OK you might need to allow the system to reboot Selecting Cancel exits the dialog box without saving the changes 1 9 Open My computer on the desktop and select Dial Up Networking Then click Make New Connec...

Страница 91: ...as 9 or area code that are necessary to dial out 1 12 Click the Finish button Then click the newly created connection icon in the Dial Up Networking window Click the right mouse button and move the cursor to Properties on the menu and click it 1 13 Under the General tab remove the check from the Use area code and Dialing Properties box when using an extension ...

Страница 92: ...y created connection icon and try to connect 2 Dial up Networking Setup for Callback Function NOTE Follow the same procedures to set up the adaptor and protocol as used in steps 1 1 to 1 8 in the Dial up Networking Setup for Remote Access section Then proceed to step 2 1 below 2 1 Open My computer on the desktop and select Dial up Networking Click the pull down menu Connection and move the cursor ...

Страница 93: ...In the Windows mode go to Start on the Task Bar and to the Control panel Then open Network Connection Double click Create a new connection 1 2 Click the Next button 1 3 Click the Connect to the network at my workplace radio button and click the Next button 1 4 Click the Dial up connection radio button and click the Next button ...

Страница 94: ... Next button 1 7 Click the Finish button Double click the newly created connection icon after finishing the new connection wizard The Connect Dial up Connection dialog box appears The instructions after this step are almost identical to Windows 2000 Go to step 1 7 in the Dial up Networking Setup for Windows 2000 BASE system section and follow the instructions ...

Страница 95: ...ble click Create a new connection 2 2 Click the Next button 2 3 Click the Set up an advanced connection radio box and click the Next button 2 4 Click Accept incoming connections and click the Next button The instructions after this step are almost identical to Windows 2000 Go to step 2 3 in the Dial up Networking Setup for Windows 2000 BASE system section and follow the instructions ...

Страница 96: ...rn On the Guest Account button NOTE Following steps are for the Windows XP Professional 3 4 Go to the Control Panel and to the Administrative Tools Then open the Local Security Policy 3 5 Go to the Security Settings then to the Local Policies and then to the User Rights Assignment If there is Guest under the Deny access to this Computer from the network item select the Properties after clicking th...

Страница 97: ...Windows NT BASE System 1 Dial up Networking Setup for Remote Access 1 1 In the Windows mode open My computer on the desktop and select Dial Up Networking 1 2 Click the New button to add a phonebook entry to dial 1 3 Enter My Network under Name the new phonebook entry and click the Next button 1 4 Check the third box and click the Next button ...

Страница 98: ...mber and click the Next button 1 6 Click the Point to Point Protocol PPP radio box for the serial line protocol and click the Next button 1 7 Do not change the default setting value None Click the Next button 1 8 Enter 10 10 10 12 as My IP address and click the Next button ...

Страница 99: ...up Networking Setup for Callback Function 2 1 In the Windows mode move the cursor on Network Neighborhood and click the right mouse button Select Properties from the menu 2 2 Move to the Services tab and click Remote Access Service Then click the Properties button If there is no Remote Access Service add it by clicking the Add button 2 3 Select an installed modem to use for dial up connection and ...

Страница 100: ... Service add it by clicking the Add button 2 6 Move to the Services tab and click Remote Access Service Then click the Properties button 2 7 Select an installed modem to use for dial up connection and click the Configure button 2 8 Click the Dial out and Receive calls radio button for the port usage and click the OK button to save the change and return to the Remote Access Setup dialog box Then cl...

Страница 101: ...10 10 Begin to the highest IP address To among the callback IP addresses set on the POST systems Check the Allow remote client to request a predetermined IP address box and then click the OK button NOTE The callback IP address on the POST system must be within the IP range set above 2 11 In the Windows mode go to Start on the Task Bar to Programs to Administrative Tools common and to User Manager ...

Страница 102: ...menu and select Permissions from the menu 2 16 Select Guest for the Users and check the Grant dialin permission to user box Then click the OK button to save the changes and return to the previous dialog box Select Cancel to exit the dialog box without saving the changes 2 17 Click the Server pull down menu in the Remote Access Admin dialog box and select Start Remote Access Server from the menu 2 ...

Страница 103: ...al up Networking Setup for Windows 2000 BASE System 1 Dial up Networking Setup for Remote Access 1 1 In the Windows mode go to Start on the Task Bar to Settings and to Control panel Then open the Network and Dial up Connection Double click Make New Connection 1 2 Click the Next button ...

Страница 104: ...nd click the Next button 1 5 You may make the dial up connection available to all users or keep it for your own use only Click For all users or Only for myself and click the Next button 1 6 Enter My Network as the name for this connection and click the Finish button Double click the newly created connection icon after finishing the network connection wizard ...

Страница 105: ... for Windows 95 servers box and click the OK button 1 10 Select PPP Windows 95 98 NT4 2000 Internet from a drop down list for the type of dial up server and click the Settings button Remove the check from the Enable software compression box and click the OK button to save the change and return to the Dial up Connection dialog box 1 11 Check the Internet Protocol TCP IP box for the connection compo...

Страница 106: ... clicking it Enter guest for the User name and click the Dial button to connect to the remote system 2 Dial up Networking Setup for Callback Function 2 1 In the Windows mode go to Start on the Task Bar to Settings and to Control panel Then open Network and Dial up Connection Double click Make New Connection 2 2 Click the Next button 2 3 Click the Accept incoming connections radio box and click the...

Страница 107: ...Select an installed modem to use and click the Next button 2 5 Click the Do not allow virtual private connections radio box and click the Next button 2 6 Check the Guest box for the users allowed to connect and click the Next button ...

Страница 108: ...Add button 2 8 Click the Specify TCP IP addresses radio box and set the IP range from 10 10 10 10 From to the highest IP address To among the callback IP addresses set on the POST systems Check the Allow calling computer to specify its own IP address box and then click the OK button NOTE The callback IP address on the POST system must be within the IP range set above 2 9 Enter the name for the con...

Страница 109: ...Solution Sometimes Windows refuses the remote connection even when the telephone line is not busy Try to connect again Problem I cannot hear dial tone Solution Sometimes the modem cannot access a dial tone if your telephone is an extension Follow the instructions below and then try to connect again 1 Go to My Network under Windows Explorer Dial Up Networking click the right mouse button and select...

Страница 110: ...ou will need to get the appropriate IP address for the DVR you want to connect from your network administrator NOTE WebGuard only works with Microsoft Internet Explorer and will NOT work with Netscape Select between the WATCH Web monitoring and SEARCH Web search modes and enter the appropriate port number of the program Entering ID and PASSWORD and clicking the LOGIN button logs in using the selec...

Страница 111: ...ebGuard program The DVR information window displays the time information of the remote DVR and login information of WebGuard Click the screen format to select the desired display mode When changing the screen format the selected camera on the current screen will locate at the first cell of the layout to be changed Click the camera button 1 to 32 to select the camera to be viewed Click the to adjus...

Страница 112: ...ted if there is no activity for a specified amount of time Click the to log out the WebGuard program Click the to access to the web monitoring mode Position the mouse pointer on the WebSearch logo to see the version of the WebGuard program The DVR Info window displays the time information of recorded data on the remote DVR and login information of WebGuard Click the to blur sharpen equalize and in...

Страница 113: ...e time information for the image of the date selected on the calendar Clicking a specific time displays the image recorded at that time on the screen Selecting the allows you to display an image from a specific time Click the to save the current image in a bitmap or JPEG file format or to save any video clip of recorded data as an executable file Click the to print the current image on a printer c...

Страница 114: ...o you can use a standard time server provided by each country NOTE Visit http www eecis udel edu mills ntp clock1 htm for finding a standard time server SmartGuard Setup System Click the Set up Time Sync button Move to Server and enter the IP address of target time server If you want to synchronize the time between the POST system and a time server automatically check the Automatic box otherwise s...

Страница 115: ... the Run as a server box when you want the DVR to run as a time server Click the Get Time button to display the time information of the target server and click the Fix Now button to change the system time to the server time If the server time is earlier than the current DVR time you must delete images dated later than the server time If you do not delete images the time cannot be reset NOTE When s...

Страница 116: ...llowing examples for details y Tab size Enter the tab size Up to eight tabs can be set y All Transaction Check this box to find all transaction results within established find conditions y Case Sensitive Check this box to distinguish between capital letter and small letters entered in the Name box NOTE Refer to the SmartSearch Find section for setting up ATQ Automatic Transaction Query Query Examp...

Страница 117: ...234567890123456789012345678901234567890 Item Unit price Qty amount Coke 2 20 1 s 2 20 Fanta 2 20 1 s 2 20 Hotdog 3 50 3 s 10 50 Pepsi 1 95 1 s 1 95 total 16 85 Thank you In the above text in data you can find that the comparison value is located at 17th Unit price mark will be ignored automatically 28th Qty and 40th amount characters including spaces from the left but the value of amount category ...

Страница 118: ...u can access to the remote POST system using the RAS mobile program Refer to the SmartGuard Setup Setting Up the System and Setting Up the Authority sections for details System Requirements y Operating Systems Pocket PC Microsoft Windows 2002 or above y Processor StrongARM Xscale y Display 320x240 pixel y RAM 2M storage memory and 6M run time memory y Wireless LAN Support IEEE 802 11 y Desktop PC ...

Страница 119: ...order 113 4 When the following dialog box appears select I accept the terms in the license agreement and click Finish 5 When the following dialog box appears select Yes 6 The progress bar shows the installation progress ...

Страница 120: ...ograms Æ IDIS RAS Mobile in order Clicking the Delete button uninstalls the program RAS Mobile Main GUI The Graphical User Interface GUI of the RAS Mobile is as shown below and the description of each Main Menu buttons follows Main Menu Buttons y Disconnect Button Disconnects from the current connection and closes WinCE RAS program y Connect Button Connects to the remote sites y Camera Button Sele...

Страница 121: ...SD Displays the camera OSD information camera number date and time No Video will be displayed when there is no signal y Camera Number Buttons Show the available number of buttons according to the remote systems y Camera Selection Scroll Bar Displayed only when more than 16 cameras are installed Selecting Screen Mode Click the Screen Mode button in the Main Menu and select the screen mode you want ...

Страница 122: ...f the image Controlling PTZ Select the PTZ Control button in the Main Menu and you can control pan tilt iris and zoom of the camera at the remote site You also can set certain position as preset and go to desired views Disconnecting from the remote sites Selecting the Disconnect button in the Main Menu disconnects from the current connection and closes WinCE RAS program ...

Страница 123: ...01 DR SF 0 buffer checksum buffer Letters are case sensitive Control Flow y Every transaction consists of one command and one reply y Characters transmitted before BOM are ignored y The format of operands is defined independently for each op code y The BOM received before Checksum of the previous message resets interpretation i e discards the previous message EXCEPTION in case of text input none o...

Страница 124: ...de Operands Reply Reply data Recording On Off RO Y N T on off toggle Panic PN Y N T on off toggle Playback PL F B direction 1 9 speed Playback Still PS A Z F B P S viii Screen Mode Search PM Show Search PR Alarm Functions Function Code Operands Reply Reply data Alarm Mute ix AU 00 99 AA id x Y N T on off toggle Alarm Out xi AO 00 99 AA id Alarm Reset xii AR 00 99 AA id Alarm In AI 00 99 AA id Rese...

Страница 125: ...Stop Y N step PTZ Power On Off PE 50 Y N T on off toggle PTZ Home Position PE 51 PTZ Auto Pan PE 52 00 16 00 means stop PTZ Tour PE 53 00 16 00 means stop PTZ Pattern PE 54 00 16 00 means stop PTZ Menu On Off PE 55 Y N T on off toggle PTZ Alarm Reset PE 56 PTZ Alarm Out Control PE 57 00 99 Y N T on off toggle PTZ Light On Off PE 58 Y N T on off toggle PTZ Pump On Off PE 59 Y N T on off toggle PTZ ...

Страница 126: ...erval the length is not fixed but determined by preceding operand iii Only 24hour format is supported ex 20000603135030 iv Only support for Lan Control ID can be up to 16 characters and password can be up to 8 characters v Only support for Lan Control vi The text can include special characters vii Next 0 Full 1 2x2 2 3 4 3 3x3 4 2 8 5 1 12 6 4x4 7 PIP 8 viii A Z F B P S first last forward backward...

Страница 127: ...r Problem The Display setup is not correct error message appears and opens up in the Windows mode when OK is clicked Solution The DVR requires 1024x768 resolution and true color This message will be printed on the screen when the requirements are not met Access Display Setup and change the values for the DVR and then reboot the system Problem I am trying to change the display setup but I cannot ch...

Страница 128: ...ips for PAL PDR32 HYB model max 120ips 120ips 100ips 100ips for PAL max 120ips 120ips for network cameras PDR16 RMT X model max 240ips 240ips 200ips 200ips for PAL PDR32 RMT model max 240ips 240ips 200ips 200ips for PAL PDR16 RMT LIVE model max 480ips 120ips 400ips 100ips for PAL PDR16 RMT LIVE X model max 480ips 240ips 400ips 200ips for PAL PDR32 RMT X model max 480ips 240ips 400ips 200ips for PA...

Страница 129: ...68 P SCSI II optional STORAGE Primary Storage EIDE hard disk drives Expandable up to 6 with on board SATA interface Secondary Storage SCSI hard disk drives USB hard disk drives Backup Storage CD RW DVD RW optional GENERAL Dimensions W x H x D 17 3 x 7 0 x 19 5 440mm x 178mm x 496mm Unit Weight 37 7 lbs 17 1kg Shipping Weight 43 2 lbs 19 6kg Shipping Dimensions W x H x D 23 2 x 13 7 x 30 7 590mm x ...

Страница 130: ...t or human health from uncontrolled waste disposal please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take this item for environmentally safe recycling Business user...

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