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Appendix C: Troubleshooting Guide
The Troubleshooting Guide provides answers to common problems regarding the WL-8064ARM
Wireless ADSL2/2+ Router settings, connections, and computer settings.
1.
The WL-8064ARM Wireless ADSL2/2+ Router does not work (None of the LEDs light up)
Ans.
Check the following:
1. Make sure that the WL-8064ARM Wireless ADSL2/2+ Router is plugged into a power socket.
2. Make sure that you are using the correct power supply for your WL-8064ARM Wireless
ADSL2/2+ Router device.
3. Make sure the power switch on the WL-8064ARM Wireless ADSL2/2+ Router is turned on
2.
I changed the LAN IP Address in the LAN configuration page and my PC is no longer able
to detect the WL-8064ARM Wireless ADSL2/2+ Router.
Ans.
After changing the LAN IP Address of the WL-8064ARM Wireless ADSL2/2+ Router, proceed to
the following step before a PC is able to recognize the WL-8064ARM Wireless ADSL2/2+ Router:
1. Click
“Start”
“Run”
.
2.
In the open field, enter
“cmd”
then click
“OK”
.
3.
In the command prompt, type
“ipconfig/release”
then press
“Enter”
.
4. Type
“ipconfig / renew”
then press
“Enter”
.
3.
No wireless connectivity.
Ans.
Check the following:
1.
Make sure both wireless client adapter and the WL-8064ARM Wireless ADSL2/2+ Router is
allowed to connect through wireless channels as defined for local regulatory domain.
2.
Make sure that the WLAN client is configured for the correct wireless settings (SSID, WEP).
4.
Poor wireless connectivity or reach.
Ans.
Check the following:
1.
Choose automatic channel selection or be careful to select a DSSS channel that doesn't
interfere with other radio channels.
2.
Check the location of the WL-8064ARM Wireless ADSL2/2+ Router in the building.
3.
Make sure both WLAN client adapter and the WL-8064ARM Wireless ADSL2/2+ Router are
allowed to connect through wireless channels as defined for local regulatory domain.
