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OSET UK Warranty Policy
This document guarantees the original purchaser of a vehicle manufactured by OSET, that
the materials and the manufacturing are free of defects. With this document OSET
guarantees the customer (hereafter referred to as the
‘
purchaser
’),
in accordance with the
conditions set out below, a replacement free of charge of any component with a defect in
materials or that is the result of faulty manufacture that is detected in a new motorcycle
within the period covered by this Warranty, with no limit on the distance covered or hours of
use.
This warranty is limited to replacement or repair of defective components and/or complete
bike, where found to be defective by OSET and at their sole discretion.
OSET shall in no event be liable or responsible for incidental or consequential losses,
damages to person(s), animals, property or other expenses in connection with their
products.
Warranty Period
The period covered by this warranty will begin on the date of purchase, to the original
purchaser by an OSET authorised dealer and shall last for 6 calendar months from this date.
Official new OSET lithium batteries are covered for a period of 12 calendar months, from the
date of purchase by the original purchaser.
The authorised OSET dealer is responsible for any unwarranted faults that become apparent
within the period established by Directive 1999/44/EC and specifically the UK Sale and Supply
of Goods to Consumers Regulations 2002. Should a fault appear during the first six months of
ownership, it will be presumed that the fault existed at the time of delivery. After this period,
to the end of the sixth year (England, Wales and Northern Ireland) or fifth year (Scotland),
the purchaser must demonstrate that the unwarranted fault existed at the time of delivery.
Any defects or faults in the product
must
initially be brought to the attention of an OSET
authorised dealer within the products warranty period. If the last day of this period falls on a
Sunday or an official holiday, the warranty period will be extended, such that the last day of
the period covered will be the next working day.
The subsequent warranty period of any components repaired and/or replaced within the
warranty period, shall end at the expiry date of the original warranty period, dated from the
date of purchase of the vehicle concerned.
Claims under warranty for defects/faults not brought to the attention of an authorised
OSET dealer before the end of the warranty period, will be excluded.
