
28
If you have a problem with your OSET it is likely that there is a simple solution to it.
If the above table has not solved your problem, on the next page you will see a diagnostic
flow chart, this will help identify what is stopping your bike from running correctly.
There is also a wealth of information and technical videos that can be found on the support
section of
www.osetbikes.com.
These show how to carry out various checks.
If you have any queries please do not hesitate to contact your local dealer or the OSET
Customer Service Department.
ISSUE
LIKELY CAUSE
SOLUTION
There are no lights on the
throttle.
Lanyard not present, key
switch not on.
Batteries not correctly
connected.
Battery voltage too low.
Check key and lanyard are present
and key turned to the
‘
ON
’
position.
Check battery connections.
Fully charge batteries.
Rear wheel only partially
rotates.
Faulty relay.
Main fuse blown.
Replace relay with known working
part.
Rectify issue and replace fuse.
Bike has a lack of power
and dials have no effect.
Faulty control dials.
Replace control dials with known
working parts.
No power at the rear
wheel with throttle lights
on.
Motor over heated
Faulty relay.
Faulty throttle.
Faulty controller.
Allow bike to cool.
Replace relay with known working
part.
Replace throttle with known
working part.
Replace controller with known
working part.
Poor run time.
Batteries not fully charged.
Old batteries.
Mechanical friction.
Charge battery for 12 hours.
Replace batteries.
Check brakes, bearings, chain.