ORTEC RADEAGLET, Руководство пользователя

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D.3 Warranty
ORTEC warrants that the items will be delivered free from defects in material or workmanship. ORTEC
makes no other warranties, express or implied, and specifically NO WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE.
ORTEC’s exclusive liability is limited to repairing or replacing at ORTEC by ORTEC to be defective in work-
manship or materials within one year from the date of delivery. ORTEC’s liability on any claim of any kind,
including negligence, loss, or damages arising out of, connected with, or from the performance or breach
thereof, or from the manufacture, sale, delivery, resale, repair, or use of any item or services covered
by this agreement or purchase order, shall in no case exceed the price allocable to the item or service
furnished or any part thereof that gives rise to the claim. In the event ORTEC fails to manufacture or
deliver items called for in this agreement or purchase order, ORTEC’s exclusive liability and buyer’s exclu-
sive remedy shall be release of the buyer from the obligation to pay the purchase price. In no event shall
ORTEC be liable for special or consequential damages.
D.4 Quality Control
Before being approved for shipment, each ORTEC instrument must pass a stringent set of quality control
tests designed to expose any flaws in materials or workmanship. Permanent records of these tests are
maintained for use in warranty repair and as a source of statistical information for design improvements.
D.5 Service
If it becomes necessary to return this instrument for repair, it is essential that Customer Services be con-
tacted in advance of its return so that a Return Authorization Number can be assigned to the unit. Also,
ORTEC must be informed, either in writing or by telephone, of the nature of the fault of the instrument
being returned and of the model, serial, and revision numbers. Failure to do so may cause unnecessary
delays in getting the unit repaired. The ORTEC standard procedure requires that instruments returned
for repair pass the same quality control tests that are used for new-production instruments. Instru-
ments that are returned should be packed so that they will withstand normal transit handling and must
be shipped via UPS to the designated ORTEC Repair Center. The address label and the package should
include the Return Authorization Number assigned. Instruments being returned that are damaged in
transit due to inadequate packing will be repaired at the sender’s expense, and it will be the sender’s re-
sponsibility to make claim with the shipper. Instruments not in warranty should follow the same procedure
and ORTEC will provide a quotation for the repair costs.
D.6 Damage in Transit
Shipments should be examined immediately upon receipt for evidence of external or concealed dam-
age. The carrier making delivery should be notified immediately of any such damage since the carrier
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