ORTEC digiBASE-E, Руководство пользователя

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digiBASE-E ™ High-Performance Power-over-Ethernet Multichannel Analyzer / PMT Base for Scintillation Detectors
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3.2.2. Cannot Communicate with MAESTRO or ScintiVision-32
If properly installed and functioning MAESTRO software (or other Connections programs)
cannot find and communicate with the digiBASE-E, or if the digiBASE-E is listed on the
MAESTRO detector droplist but generates an “illegal detector!” error, check the following:
Repeat the hardware installation instructions at the start of this chapter to ensure the
digiBASE-E is properly connected to its single-port PoE injector or other IEEE 802.3af-
compliant PoE switch, and to the ac power supply for the PoE injector. Also make sure the
injector/switch is properly connected to an ac power supply.
Re-run the Ethernet Device Controller software, click the Find All digiBASE-Es button, and
make sure the program locates the digiBASE-E by serial number. If the IP address lease has
expired, this will assign a new IP address. If the device controller program generates a
connection failure and/or socket error for this digiBASE-E and fails to display the serial
number, the instrument’s current IP address is incompatible with the network; go to
Section 3.2.1.
Click to highlight the desired digiBASE-E then mark the Attach checkbox.
Once the Ethernet Device Controller program has located the digiBASE-E and you have
Attached to it, re-run the MCB Configuration program according to the instructions in
Section 2.3.5. (See also the C
ONNECTIONS
Driver Update Kit instructions for more detailed
information on this operation.)
If the digiBASE-E is not displayed on the Master Instrument List, shut down and restart the
PC, then re-run the MCB Configuration program.
If you still cannot communicate with the digiBASE-E, contact your ORTEC representative or
our Global Service Center.