Acme Packet 4600
Hardware Installation and Maintenance Guide
F36952-04February 2021
Страница 1: ...Acme Packet 4600 Hardware Installation and Maintenance Guide F36952 04 February 2021...
Страница 2: ...cumentation and or iii other Oracle data is subject to the rights and limitations specified in the license contained in the applicable contract The terms governing the U S Government s use of Oracle c...
Страница 3: ...ttery Warning 1 2 ESD Safety 1 3 Precautions 1 3 2 Component Overview Chassis 2 1 Mounting Hardware 2 1 Equipment Rack Installation Hardware 2 1 System Processor 2 3 Processor Module CPU 2 3 System Co...
Страница 4: ...Nodes 3 6 4 System Installation Shipped Parts 4 1 Installation Tools and Parts 4 1 Recommended Tools and Parts 4 1 Pre Installation Guidelines 4 2 Environmental Guidelines 4 2 Power Guidelines 4 2 Mo...
Страница 5: ...opper Cabling Procedure 4 19 SFP Optical Cabling Procedure 4 19 Fiber Optic Cable Handling 4 19 Copper Transceivers 4 21 Cabling for HA Deployments 4 21 Rear Panel Cabling 4 21 Dual Rear Interface Sup...
Страница 6: ...Mount Configurations 6 21 Removing Hardware in Front Mount Configurations 6 21 Opening the Chassis 6 21 Removing and Replacing the Solid State Drive 6 23 Identifying the Solid State Drive 6 23 Replac...
Страница 7: ...hysical Dimensions 7 1 DC Power Supply Physical Dimensions 7 2 Fan Module Specifications 7 2 Electrical Specifications 7 2 Power Supply Input Circuit Fuse Requirements 7 2 Alarm Port Dry Contact Curre...
Страница 8: ...an introduction and overview of the main components of the Acme Packet 4600 System The Acme Packet 4600 System Hardware Installation Guide describes Component overview Graphic display and its usage S...
Страница 9: ...rch 2015 Added a section on the installation of transceivers on the signalling and media ports Corrected ambiguities concerning the speeds of the signalling and media ports April 2015 Entered notes po...
Страница 10: ...orms Safety and Compliance Guide General Safety Precautions To ensure general safety follow the safety precautions listed in this section Fan Module To avoid overheating the system do not block the ai...
Страница 11: ...ies Use grounded AC power cords that are plugged into grounded electrical outlets Never use extension cords to power a Acme Packet 4600 Ensure that the installation facilities have proper grounding sy...
Страница 12: ...4600 System is properly grounded If you are grounding your Acme Packet 4600 System to an electrically conductive grounded rack check to see whether or not the rack is painted Paint can hinder proper g...
Страница 13: ...is that slides into another rail that is attached to the inner posts on both sides of the equipment rack This two piece mounting system simplifies chassis installation and removal When installing the...
Страница 14: ...y inserting the chassis slide rails into the tracks of the slide rails already mounted on the equipment rack When the locking clip pin on the chassis slide rail meets the hole in the rack slide rail t...
Страница 15: ...a close up of the front control panel Reset Pushbutton Pressing the front panel reset pushbutton will perform a hard reset of the Acme Packet 4600 immediately rebooting the Acme Packet 4600 After the...
Страница 16: ...e Acme Packet 4600 cool by blowing air through the front panel and exhausting heated air through the rear of the chassis The intake fans are hot pluggable and are covered by a particle filter that pre...
Страница 17: ...0 powers down While the system is in standby mode the power supply remains active and the fans inside of the power supply run as necessary The fans in the front of the chassis do not run This convenie...
Страница 18: ...g the initial connection to the Acme Packet 4600 System Accessing and using all functionality available via the ACLI Performing in lab system maintenance Console Port Pin out The Acme Packet 4600 cons...
Страница 19: ...latform and attempt to properly lock the NIU to the chassis Then apply power to the chassis If the H S LED is no longer lit proceed with normal operations off when the PWR LED is on this indicates tha...
Страница 20: ...ical Catastrophic condition has occurred e g the system is overheating Alarm Port Pin out The alarm port has pins for ground as well as each alarm level minor major and critical Pin Number Signal Name...
Страница 21: ...00 Activity LED The activity LED is located at the top right side of the network management Ethernet port The activity LED illuminates green when an Ethernet connection has either transmit or receive...
Страница 22: ...LC fiber connector using either single mode or multimode cable SFP SFP Transceivers This section describes the small form factor transceivers used for the signaling and media interfaces SFP SFP Inform...
Страница 23: ...able for each transceiver The fiber optic cables only ship from Oracle if you order them Cable Information Three different fiber optic cables used on the Acme Packet 4600 media cards include Multi mod...
Страница 24: ...00 The power supplies are user replaceable hot swappable components When servicing your power components make sure to read the Acme Packet 4600 Service Manual Each power supply is accessed from the re...
Страница 25: ...et 4600 starts up with only one power supply it will not generate an alarm AC Power The auto sensing AC power supply is rated at 110 240 VAC 50 60 Hz and is supplied with an IEC connector The handle o...
Страница 26: ...Green Yellow GND GND Black 48 V RTN Grounding Terminals The grounding terminals are used to attach the Acme Packet 4600 chassis to a local earth ground The terminals are located to the left of Power...
Страница 27: ...d environmental conditions Fan speed regulation is an automated process that requires no user intervention You can monitor the status of the fan speed from the Environment menu of the graphic display...
Страница 28: ...s a special purpose Button Description Up Scrolls up through the previous menu or display items one line at a time Down Scrolls down through the next menu or display items one line at a time Enter Sel...
Страница 29: ...alarm you must execute the ACLI clear alarm command or resolve the cause of the alarm Graphic Display Menus The Acme Packet 4600 System graphic display lets you access the five display menus for quick...
Страница 30: ...ss the Up or Down button to scroll to the INTERFACE selection 3 Press the Enter button 4 Press the Up or Down button to scroll through the list of configured physical interfaces 5 Press the Enter butt...
Страница 31: ...Acme Packet 4600 software version and creation date Software ACME OS 7 2 0 03 01 2014 Screen 2 Current time of day uptime memory utilization Time 18 33 21 UPTIME 10 10 23 20 MEMORY 65 Screen 3 Syslog...
Страница 32: ...ackets received number of SNMP traps sent out SNMP PKTs in 20 TRAPs out 10 To use the ACTIVITY menu in the graphic display 1 From the top menu of the graphic display press the Enter button 2 Press the...
Страница 33: ...ting conditions or to the alarm display during an alarm condition Graphic Display Output for HA Nodes The information included in this section only applies to high availability Acme Packet 4600 System...
Страница 34: ...tandby State Displays The following example shows the output in the graphic display window of a standby Acme Packet 4600 NET NET SESSION DIRECTOR S Active State Displays Acme Packet 4600 Systems in th...
Страница 35: ...Acme Packet 4600 chassis Accessory Kit Console adapter AC or DC power cords one per power supply Grounding cable with lug Slide Rail Mounting Kit Installation Tools and Parts The following tools and p...
Страница 36: ...e for each of the Acme Packet 4600 two power supplies The Acme Packet 4600 may only be powered by AC or DC circuits at one time mixed power configurations are unsupported Never use extension cords whe...
Страница 37: ...cations or server equipment rack The Acme Packet 4600 standard mounting hardware is used for installation in a 4 post 19 cabinet style equipment rack Mounting hardware for a 23 equipment rack is avail...
Страница 38: ...the following Front mounting flanges 2 for use with mounting slide rails used to secure the chassis into the rack Slide rail assembly 2 as shipped with the chassis slide rail inserted into the equipme...
Страница 39: ...acket 4600 chassis Once the slide rails are installed on the equipment rack and chassis the chassis can be slid into place by aligning the installed chassis slide rails along the guides on the equipme...
Страница 40: ...mes that the tapped hole size is 10 32 If alternate tapped holes are used the customer must supply the proper screws To install the slide rails to the front of a tapped hole equipment rack 1 Locate th...
Страница 41: ...8 screw through the flange and into the tapped hole and screw them into place 7 Repeat Steps 2 and 6 for the other test equipment slide rail Installing Slide Rails into a Square Hole Rack This sectio...
Страница 42: ...the nut bar behind the front rack rail 5 Using a 2 Phillips head screwdriver tighten the screws to secure the slide rail to the equipment rack Do not completely torque the screws leave a small amount...
Страница 43: ...Position the chassis flange s spring loaded thumbscrew toward the front panel of the system 3 Insert 2 x 10 32 x 5 16 flat head screws into the flange and chassis and using a 2 Phillips screwdriver t...
Страница 44: ...ket 4600 into the correct position to prepare to be installed into the equipment rack 2 Line up the chassis slide rails in back of the chassis with the guides in front of the equipment rack slide rail...
Страница 45: ...chassis flange with the three tapped holes found along the center of the side of the Acme Packet 4600 chassis The three screw holes of the chassis flange will only align in one direction 3 Using a Ph...
Страница 46: ...e it with a functioning one Ground and Power Cable Installation The Acme Packet 4600 must be properly grounded to ensure efficient system performance Grounding your Acme Packet 4600 chassis is an extr...
Страница 47: ...for the connection of building steel water pipes cable racks vertical and horizontal equalizer conductors bonding conductors and electrical metallic raceways within a building when they are bonded tog...
Страница 48: ...emoving the system from an equipment rack AC Power Cord Installation This section explains you how to install an AC power cord Note Use a 15 Amp fused circuit for each AC power supply Note This equipm...
Страница 49: ...Acme Packet 4600 reverse the previous steps in this procedure 8 Set the System Power switch to the On position to provide power to the Acme Packet 4600 The Acme Packet 4600 will start to boot DC Power...
Страница 50: ...n this procedure 8 Set the System Power switch to the On position to provide power to the Acme Packet 4600 The Acme Packet 4600 will start to boot Cabling the Acme Packet 4600 System After mounting th...
Страница 51: ...Acme Packet 4600 ships with a console adapter that allows you to connect a standard DB 9 serial port to the Acme Packet 4600 s RJ45 console port Only one console port on the Acme Packet 4600 can be u...
Страница 52: ...000 Mbps speeds Keep Ethernet cables separated from power cables by at least 60mm where possible and never run them in the same channel of a trunking system without segregation To connect Ethernet cab...
Страница 53: ...perly 3 Route the cable away from the Acme Packet 4600 Make sure that the Ethernet cables are not stretched tightly or subjected to extreme stress 4 Repeat Steps 1 through 3 for each additional Ethern...
Страница 54: ...nd P4 10GbE or P0 P1 P2 and P3 1GbE 2 Slide the optical transceiver into the socket on the NIU 3 Press on the face of the optical transceiver to seat it in the socket 4 Flip the bale clasp latch back...
Страница 55: ...ach additional fiber optic cable you connect to your Acme Packet 4600 Cabling for HA Deployments The information and instructions in this section explain how to cable an HA node HA Cabling Category 5...
Страница 56: ...ort 1 Insert one end of an Ethernet cable into Mgmt1 on the rear panel of Acme Packet 4600 A The release tab on the RJ45 jack clicks into place when you insert it properly 2 Insert the other end of th...
Страница 57: ...ameter Setting Baud Rate 115 200 bps Date Bits 8 Parity No Stop Bit 1 Flow Control None Your terminal application and serial port MUST be capable of operating at 115 2 Kbps for creating a console sess...
Страница 58: ...few seconds of each other If the second power supply is on long enough after the first an alarm is generated 3 The graphic display on the front control panel begins to display information when the sy...
Страница 59: ...assword 3 Enter the Superuser password and press return The system prompt will end with a pound sign instead of a closed angle bracket to let you know are in Superuser mode Password ACMEPACKET 4 You c...
Страница 60: ...command When set to offline this command lets calls in progress continue uninterrupted but no new calls are admitted After all call processing has stopped you can power off your Acme Packet 4600 Shutt...
Страница 61: ...Packet 4600 Refer to the Maintenance and Troubleshooting Guide for a full explanation of this procedure The save config command is used to save the configuration in the example below For a full expla...
Страница 62: ...a last resort To reset the Acme Packet 4600 Insert a rigid paperclip sized tool into the small hole on the front of the chassis beneath the graphic display The system immediately resets and begins its...
Страница 63: ...state you can continue with the appropriate procedures to replace a part If you need to perform maintenance on the active Acme Packet 4600 you need to manually force the two Acme Packet 4600s to switc...
Страница 64: ...ess Enter at the ACLI prompt NETNETSBC1 display current cfg version Current configuration version is 5 NETNETSBC1 NETNETSBC2 display current cfg version Current configuration version is 5 NETNETSBC2 N...
Страница 65: ...rpd force 5 Wait for the other Acme Packet 4600 to transition to the standby state Confirm that it is in the standby state by typing show health and pressing Enter at the ACLI prompt NETNETSBC2 show h...
Страница 66: ...uipment 1 Set the System Power switch to the Stby position to cut off power to the Acme Packet 4600 2 Remove the two power cords from the power supplies in the rear of the system There are no on off s...
Страница 67: ...e Acme Packet 4600 chassis Note After physically unplugging a power supply disconnect it from the power source before you remove or install it in the chassis The power supply is a user replaceable com...
Страница 68: ...s 4 Continue pulling the power supply towards you until it is completely out of the chassis 5 Move the power supply to an ESD safe location Note NEVER power up a power supply before it is installed in...
Страница 69: ...The following procedure describes how to remove an NIU Note Make sure you are properly grounded with an ESD strap before removing the NIU NIU Removal To remove an NIU 1 If the target Acme Packet 4600...
Страница 70: ...sing unit 7 Remove the loosened NIU out of the Acme Packet 4600 by holding and pulling on each side of the NIU s front panel 8 Place the NIU in an antistatic bag while it remains outside of the Acme P...
Страница 71: ...d as the NIU is inserted into the chassis 7 Fold both ejection levers inward toward the card to complete the NIU connection to the motherboard Pushing the ejection levers inward draws the physical int...
Страница 72: ...upport for further assistance Replacing the SSM3 Module The SSM3 module that provides TLS security functionality to the Acme Packet 4600 is installed on the NIU PCB as shown below There is a single co...
Страница 73: ...ard Wear an ESD wrist strap or take similar equivalent actions to prevent static damage to the NIU card or other ESD sensitive components Note the location of the SSM3 module connector on the NIU card...
Страница 74: ...ng the SSM3 module or available with the new SSM3 module 1 Grasp the SSM3 module along either side of the connector between your thumb and index finger and join the module connector to the NIU connect...
Страница 75: ...d circuit board in slots 0 through 11 Note Never remove the heatsink from the transcoder DSP modules There are slots for installing the transcoder DSP modules in two locations on the PCB two groups th...
Страница 76: ...n ESD safe location Note Before handling a Acme Packet 4600 NIU card follow the proper ESD grounding procedures Failure to do so could damage the NIU card and its components Required Parts The followi...
Страница 77: ...on an ESD safe antistatic surface Installing the Transcoder DSP Module The following procedure describes how to install the transcoder DSP module onto the NIU PCB Prerequisites Place the new transcode...
Страница 78: ...State Drive 1 Phillips head screwdriver 2 Phillips head screwdriver ESD wrist strap Cable labels Pre removal Perform the following logical and physical preparations before you remove the Solid State...
Страница 79: ...ve the ground cable Put the kep nuts in a safe place Removing the Chassis The Acme Packet 4600 is heavy and personal injury can result while removing and installing the chassis in an equipment rack To...
Страница 80: ...rack ears must be removed before you can open the chassis To remove front mount equipment rack hardware 1 Remove the left chassis slide by using a 2 Phillips head screwdriver 2 Remove the left rack e...
Страница 81: ...screws 1 Unscrew the four countersunk screws on each side of the Acme Packet 4600 that hold the chassis cover to the chassis 2 Set these screws aside 3 Unscrew the seven countersunk screws on the top...
Страница 82: ...Acme Packet 4600 is open replacement is straightforward The Solid State Drive SSD attaches electrically to the Acme Packet 4600 motherboard by a standard 2 5 SATA connector In addition it is secured t...
Страница 83: ...he motherboard Replacing the Solid State Drive 1 Exchange the current SSD for the replacement then re attach the SSD to the SATA cable The connector is keyed so make sure the gap in the connector is l...
Страница 84: ...is rear 2 Screw the eight countersunk screws into the top of the Acme Packet 4600 to secure the chassis cover to the chassis The following is an image of the top of the chassis without any screws 3 Co...
Страница 85: ...gnostic Executive Version 1 10 Creation date Nov 25 2014 11 08 02 Board Level Diagnostics Date Time TUE NOV 25 14 56 01 2014 diag_proc Formatting the SSD After installing the Solid State Drive you mus...
Страница 86: ...wer before removing the malfunctioning fan to replace at a later time When removing and replacing a fan remember to first ground yourself using appropriate ESD grounding equipment such as a wrist or h...
Страница 87: ...1 Carefully align the pins on the back of the fan with the holes in the chassis midplane and install the fan into the slot 2 Using a small bladed screwdriver tighten the two captive screws to hold th...
Страница 88: ...e requires that you remove the module itself If you are not shutting down the Acme Packet 4600 this procedure must be performed quickly or else the system may overheat and cause packet processing to s...
Страница 89: ...efully in place behind the front bezel Note Only the removable fan bezel has vent holes that require cleaning Note To prevent damage to the painted finish do not use any solvents or liquids to clean t...
Страница 90: ...le the Acme Packet 4600 is powered on Leave the NIU installed in the Acme Packet 4600 as you extract the optical transceiver To obtain a replacement optical transceiver contact customer support Note T...
Страница 91: ...r To install an optical transceiver 1 Slide the replacement optical transceiver into the socket on the NIU 2 Press on the face of the optical transceiver to seat it in the socket 3 Flip the bale clasp...
Страница 92: ...g failures or unexpected events are imminent e g an LOS Critical Catastrophic condition has occurred e g the system is overheating The Acme Packet 4600 polls its hardware components to ensure they are...
Страница 93: ...larm ID Alarm Severity Causes Example Log Message Graphic Display Window Message FAN STOPPED 65537 CRITICAL any fan speed is 50 Or speed of two or more fans is 50 and 75 MAJOR speed of two or more fan...
Страница 94: ...LURE 65540 MINOR Power supply A has failed Back Power Supply A has failed X HW ALARMS where X is the number of hardware alarms PLD POWER A UP 65541 MINOR Power supply A is now present and functioning...
Страница 95: ...or alarm Voltage 5V has emergency alarm the system should shut down X HW ALARMS where X is the number of hardware alarms PLD VOLTAGE ALARM CPU Host Voltage 65547 MINOR EMERGENCY A PLD exceeds a predet...
Страница 96: ...larms Alarm Name Alarm ID Alarm Severity Cause s Example Log Message Graphic Display Message LINK UP ALARM GIGPORT 131073 MAJOR 1GbE S0P0 link up Slot 0 port 0 UP X LINK ALARMS where X is number of al...
Страница 97: ...0 link up Port 0 UP X LINK ALARMS LINK UP ALARM VXINTF 131078 MINOR Mgmt1 link up Port 1 UP X LINK ALARMS LINK UP ALARM VXINTF 131079 MINOR Mgmt2 link up Port 2 UP X LINK ALARMS LINK DOWN ALARM VXINTF...
Страница 98: ...FP REMOVED GIGPORT 2 65572 CRITICAL S0P2 SFP Removed Slot 0 Port 2 SFP Removed X HW ALARMS where X is the number of hardware alarms SFP INSERTED GIGPORT 2 65573 CRITICAL S0P2 SFP Inserted Slot 0 Port...
Страница 99: ...of hardware alarms SFP REMOVED 10GIGPORT 5 65578 CRITICAL S0P5 SFP Removed Slot 0 Port 5 SFP Removed X HW ALARMS where X is the number of hardware alarms SFP INSERTED 10GIGPORT 5 65579 CRITICAL S0P5...
Страница 100: ...ations This table lists the physical dimensions and weight of the Acme Packet 4600 chassis Specification Description Height 1 72 4 37 cm 1U Width 17 10 43 43 cm mounting ear width 19 43 18 cm Depth 20...
Страница 101: ...0 Specification Description Number of Fans 5 Total Maximum Airflow 100 CFM Electrical Specifications Refer to the following tables for information regarding the electrical specifications of the Acme P...
Страница 102: ...Connector Specifications Refer to the following table for information about the connector specifications for the Acme Packet 4600 Specification Description AC Connector Port The IEC lead connector por...
Страница 103: ...ons of the optical transceivers for the Acme Packet 4600 Specification Single Mode SX Fiber Module Multi Mode LX Fiber Module Wavelength 1310 nm 850 nm Laser Type VCSEL VCSEL Fiber type Transmission D...
Страница 104: ...t functions like a combination of RAM and a hard disk drive FQME Flow Quality Measurement Engine is responsible for monitoring measuring and maintaining statistics e g latency jitter flow stoppage flo...
Страница 105: ...ork traffic over various technologies RAM Random Access Memory is a type of computer memory that can be accessed randomly RAM is the same as main memory RS 232 Recommended Standard 232 is a standard i...
Страница 106: ...e connected to a single physical segment of a wire but behave as if they are connected to the physically diverse LANs VAC Volts Alternating Current VDC Volts Direct Current VCCI Voluntary Control Coun...
