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One Stop Systems

ExpressBox 16 Smart | 4

SLOT MANAGEMENT

REMOTE MANAGEMENT / MANAGE

Configuration 1

Configuration 2

Configuration 3

How to partition the EB16-SMART

Configuration and PCI-E Info profile

PCI-E Info profile for Configuration 1

PCI-E Info for Configuration 2

PCI-E Info for Configuration 3

Chassis Maintenance

Chassis Cleaning

Fan Replacement

Power Supply Replacement

Troubleshooting

Locate the Problem

Computer Hangs During Start Up

Computer Doesn’t Detect the Expansion System

Add-in PCIe card not recognized

Party PCIe cards

Windows Error Codes

Computer Hangs after Many Card Installed

How to Get More Help

8.1 Contacting Technical Support

8.2 Returning Merchandise

7.3 Online Support Resources

Appendix A Compliance

Industry Canada

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Содержание EB16-SX8

Страница 1: ...Gen2 ExpressBox 16 Smart EB16 Smart Expansion Systems 16 Slot PCI Express Expansion System User Manual SKU EB16 SX8 www onestopsystems com...

Страница 2: ...s for Installation 16 2 2 Open Enclosure 17 2 3 Remove Card Holder Assembly 17 2 4 Install PCIe Cards 17 2 5 Install Host Card 20 2 5 1 x8 Interface Card 21 2 5 2 x16 Interface Card 21 2 5 3 Which slo...

Страница 3: ...s 44 4 9 1 Aux Cable Installation 44 4 10 Backplane LEDs 46 4 10 1 Power Management Backplane 46 4 10 2 Backplane Power Indicator 46 4 10 3 Activity Indicator 46 4 11 LED Indicators and Configuration...

Страница 4: ...hassis Cleaning 68 6 2 Fan Replacement 70 6 3 Power Supply Replacement 71 7 Troubleshooting 73 7 1 Locate the Problem 73 7 1 1 Windows 73 7 1 2 MacOS 73 7 2 Computer Hangs During Start Up 73 7 3 Compu...

Страница 5: ...to indicate an important piece of information or special tip to help you CAUTION Used to indicate and prevent the following procedure or step from causing damage to the equipment WARNING Used to indi...

Страница 6: ...aimer We have attempted to identify most situations that may pose a danger warning or caution condition in this manual However OSS does not claim to have covered all situations that might require the...

Страница 7: ...ng covers off a computer perform the following steps 2 Turn off the computer and any peripheral devices 3 Disconnect the computer and peripheral power cords from their AC outlets or inlets in order to...

Страница 8: ...atic sensitive component from its shipping carton do not remove the component s anti static packaging material until you are ready to install the component in a computer Just before unwrapping the ant...

Страница 9: ...Backplane 2 Power Supply Modules 1 Power Supply Module 1 Expansion Interface Card 1 Expansion Interface Card Netburner No Netburner Two Power Switches ON the back of the unit Single Power Switch LED...

Страница 10: ...40Gbps x8 Link 80Gbps x16 Link Interface Card Power Consumption x8 PCIe 1 2A 3 3V 3 96 watts x16 PCIe 1 5A 3 3V 5 watts Enclosure 4U Rack mount 19 W x 7 H x 20 D Removable cleanable air filter 34 lbs...

Страница 11: ...One Stop Systems ExpressBox 16 Smart 11 1 5 EB16 Smart Main Components The 3 expansion interface cards are optional They are ordered separately...

Страница 12: ...One Stop Systems ExpressBox 16 Smart 12 1 6 Basic Main Components...

Страница 13: ...ping carton contents for all of the required parts Gather all of the necessary tools required for installation Read this manual 1 8 Parts List Item Item Name Qty 1 16 Slot Expansion Chassis 1 2 3 mete...

Страница 14: ...One Stop Systems ExpressBox 16 Smart 14...

Страница 15: ...ystems ExpressBox 16 Smart 15 1 9 Tools Required for Installation To complete the installation of the OSS product you will need a Phillips head screwdriver and ESD wrist strap to prevent electrostatic...

Страница 16: ...n top of an anti static surface For more information see Protecting Against Electrostatic Discharge in the Preface WARNING High voltages are present inside the expansion chassis when the unit s power...

Страница 17: ...ge When moving cards it is best to carry the cards in anti static packaging If you need to set a circuit card down be sure to place it inside or on top of an anti static surface For more information s...

Страница 18: ...nput label is not exceeded All slots support any combination of x1 x4 x8 and x16 PCIe cards All slots are physically a x16 but any add in card is supported Use the card hold down to secure the card in...

Страница 19: ...4 PCIe GEN2 X4 PCIe GEN2 X4 HOST SLOT 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 For Model EB16 BX8 and EB16 SX8 a mixture of x8 and x16 PCIe Gen 2 slots are available as shown in this diagram Expansion S...

Страница 20: ...on such as the case with 2 single full length PCIe cards Card guides for this system can be purchased separately from OSS Re install cardholder assembly and position guides The plastic guides can be r...

Страница 21: ...and all power cords are disconnected from the AC outlet remove the cover and prepare your host card for insertion into a PCIe slot There two types of host interface cards to use You can use the x8 or...

Страница 22: ...oses of the PCIe card The number of lanes is typically noted on a motherboard computer next to the PCI Express slot See photos below STOP YOU MUST ONLY INSTALL THE PCIe HOST CARD INTO A PCI EXPRESS SL...

Страница 23: ...he dipswitch to the ON position only if the same card is used as an Expansion Interface in the OSS expansion backplane The x8 and x16 PCIe interface cards have the dipswitch to change between differen...

Страница 24: ...5 Expansion mode Dipswitch Setting The OSS host interface is the same card as the expansion interface only that its SW1 or SW2 switch is set to ON EXP By default the expansion interface card should al...

Страница 25: ...xpansion chassis so that the expansion cable will conveniently reach from the host computer to the OSS Expansion chassis Cables attached to the expansion chassis must be securely fastened When you hea...

Страница 26: ...it 2 7 Connect Power Cables Connect the power cable to the power receptacle of the power supply located on the back of the unit For EB16 Smart you need two power cables and one power cable for EB16 Ba...

Страница 27: ...s power status Ensure that the power switch next to the power cord is flipped ON the symbol This enables the device to turn ON once it is activated through the main POWER SWITCH The LED on the top sho...

Страница 28: ...nt panel and then turning on the computer 3 Check Verify Device 3 1 Verify Hardware Verify the following LEDs on the Expansion and Host interface cards A x8 Interface card both expansion and host card...

Страница 29: ...rify a successful installation on Windows find the My Computer icon and right click on it Then select Manage from the pop up menu Next click on Device Manager in the leftmost Computer Management windo...

Страница 30: ...taining to the 2nd PCIe Switch you must click to expand Slot 15 If the verification is successful you can install 3rd Party cards as well as auxiliary peripherals such as hard drives into the chassis...

Страница 31: ...filer Select About This Mac under the Apple Icon Then click the More Info button click on the Devices tab you should see a pci bridge device listed under PCI as shown below Any cards you install in th...

Страница 32: ...PLX 3 3 System Should Be Up and Running Apply power to the OSS Expansion chassis first then power up the computer To confirm the card installation s in the Windows Device Manager or Apple System Prof...

Страница 33: ...pply would not suffice One power supply is capable of producing only 850 Watts of power Users would need to acquire a second power supply for all slots to work properly In general the best support for...

Страница 34: ...until one unit becomes nonoperational In this case the effect of power distribution is shifted to the functional Power Supply Further information about the Power supply s electromagnetic capability EM...

Страница 35: ...re discussing a troubleshooting methodology for locating the problem we will first introduce several indicators and configuration switches that provide general and specific information for this proces...

Страница 36: ...he PCIe slot that you are using for your OSS host interface card Be sure to check the PCIe slot in your computer to determine how many data lanes it can support It should be labeled near the slot The...

Страница 37: ...iPass cable contains status indicators that tell users the condition it is currently operating in There are LED indicators for the lanes that are being used for data transfer and whether the board is...

Страница 38: ...One Stop Systems ExpressBox 16 Smart 38 4 4 Backplane This is current new EB16 backplane...

Страница 39: ...it from slot 0 to slot 16 Slot0 is the designated slot for expansion interface card There are three x16 PCIe slots and thirteen x8 PCIe slots Main board with 16 slot PCIe slots is Gen 2 with PLX PCIe...

Страница 40: ...xpansion slot 96 lanes minus 16 from PCIe switch minus 16 from Upstream port 64 Lanes available ready to use From Slot1 to Slot6 There are 64 lanes available combined Slot 0 x16 Slot 1 x8 Slot 2 x8 Sl...

Страница 41: ...turing use only for programming EEPROM SW2 SW4 SW5 SW7 SW9 SW10 SW11 DO NOT TOUCH THIS DO NOT CHANGE SETTINGS Changing or moving the dipswitches will corrupt the EEPROM which will render the slots or...

Страница 42: ...One Stop Systems ExpressBox 16 Smart 42...

Страница 43: ...lane Power Supply Connectors The pictures below are the two female Power Supply connectors 18 pin connector on the main board backplane These are the four Auxiliary power connectors available on the m...

Страница 44: ...old separately you need to contact OSS Sales to order the item 6 8 pin aux cable SKU 01 05996 04 1 10 pin PCB connector to 2 6 pin connectors and 2 6 8 pin connectors 8 pin connectors that can break a...

Страница 45: ...One Stop Systems ExpressBox 16 Smart 45...

Страница 46: ...her power is an issue 4 10 3 Activity Indicator These LEDs tell whether data is processed correctly throughout the entire backplane LEDs D32 and D33 indicate whether information from the EEPROM has pr...

Страница 47: ...e inserted card is using the maximum capability of the backplane s PCIe slot For example if the card features a x16 bandwidth and is operating at a Gen 2 speed once the card is plugged into a x16 slot...

Страница 48: ...their default state preset by OSS for best compatibility However should a problem occur with the chassis or a special mode of operation be solicited by the client we included below explanations as to...

Страница 49: ...etting the entire system There are two methods on resetting the EB16 system to default parameters 1 By pressing and holding the Alarm Reset button 2 By flashing the Netburner If your unit does not res...

Страница 50: ...come up enter User Name default and Password OSS 11 Click OK to initiate programming 12 When done programming updating Message Prompt will come up Programming completed without error 13 Click OK 14 Cl...

Страница 51: ...ExpressBox 16 Smart 51 4 Launch the AutoUpdate exe by double clicking the AutoUpdate exe 5 Click FIND button select Device and then click OK 6 Check the Reboot box 7 Click on Browse select the _APP s1...

Страница 52: ...assword OSS 10 Click OK to initiate programming 11 When done programming updating Message Prompt will come up Programming completed without error 12 Click OK 13 Click X to close the AutoUpdate 14 Laun...

Страница 53: ...the browser page the configuration page will come up go to drop down box and select PE16RR RAS2 4U 2XPSU and Click the Go button 16 SNMP Web GUI will come up on the upper right hand of the web you ll...

Страница 54: ...twork open your web browser and direct it to the IP address of the chassis that is 192 168 1 10 4 16 1 How to configure your network setting in Windows OS This setting is applicable to Windows 7 8 and...

Страница 55: ...l users 5 2 Web Access and SNMP Configuration To ensure that you can successfully monitor your new system you will need to connect it to a local or private hub using a standard RJ 45 Ethernet Cable Co...

Страница 56: ...will be directed to the OSS home webpage for the expansion device 5 3 HOME The homepage provides an overview for the status of the chassis It allows you to view the number of fans power supplies and t...

Страница 57: ...rs click on the check box and then enter their name under Enable Disable Users You would then configure their setting based on login information and remote monitoring The configuration is displayed on...

Страница 58: ...to the chassis you can oversee the configurations that are used to set off an alarm whenever there is a malfunction with the equipment pertaining to the interior of the chassis This feature is shown o...

Страница 59: ...Stop Systems ExpressBox 16 Smart 59 5 7 NETWORK The Network tab allows you to change your IP address It can also permit or prevent certain IP addresses from accessing the extended feature of the chas...

Страница 60: ...from on how the slots would split up After selecting a different configuration you have to restart your computer and chassis A single Upstream Port is designate to be an interface between the chassis...

Страница 61: ...urn On Audible Alarming Feature At default this alarm should already be activated If any problems occur an alarm from the chassis will emit an alerting sound Ensure the conditions of the internal fans...

Страница 62: ...ns status on the individual slots of the backplane device The information that is available on this page provides you with an overview of what speed it is running on and how many lanes the slot is usi...

Страница 63: ...er segments This allows an expansion chassis to have multiple hosts connected to it each with a local private set of peripherals There are three available partition configurations for EB16 SMART Confi...

Страница 64: ...face card If you do not have a x16 interface card you can use a x8 card but it will run at x8 Slot 9 is x8 You can only use a x8 interface card If you install a x16 card it will only run at x8 5 11 3...

Страница 65: ...ations to choose Configuration 1 is the default setting 9 Refresh the browser click select Slot Config tab check if the new configuration is ready 10 Next is to check the PCIe Info Upon changing the p...

Страница 66: ...file Each partition configuration has a designated PCI E Info profile Three configurations have different PCI E info The following photos will show you the PCI E Info profile per configuration 5 13 1...

Страница 67: ...One Stop Systems ExpressBox 16 Smart 67 5 13 3 PCI E Info for Configuration 3...

Страница 68: ...nd remove any dust build up CAUTION Always remember to power down your computer and the expansion chassis BEFORE you attempt to perform any maintenance tasks 6 1 Chassis Cleaning The environment where...

Страница 69: ...an blade you can use the cotton swabs dipped in the isopropyl alcohol to gently rub the area clean Lastly if the chassis was extremely dirty you can remove any installed 3rd Party cards and wipe the s...

Страница 70: ...he chassis is powered on First you will need to remove the chassis lid Then locate the fan that has failed unlock its thumbscrew lift up its metal tab and pull it out Insert the new fan in and secure...

Страница 71: ...fted to the other module An indicator for the failure would be the LEDs on the back panel of the power supply behind the chassis For non functioning equipment these indicators would not show If you ha...

Страница 72: ...ANT In order to ensure the safety and efficiency of your expansion chassis it is recommended that you keep a spare power supply module on hand just in case Protect yourself keep a spare Order your spa...

Страница 73: ...d drives in addition to several cards ensure that you have not exceeded the power capabilities of the expansion chassis power supply You can verify the capacity of your power supply by checking the la...

Страница 74: ...re the LEDs that indicate the cards are inserted in the slots These LEDs are relevant to the speed and the amount of data lanes available on the cards Also verify the OSS host interface card is proper...

Страница 75: ...ansion chassis and then turn on the computer Windows Open the Device Manager View by Connection selection If the is gone the problem is with the 3rd Party card or the card drivers You should go to the...

Страница 76: ...code indicates that there is a problem with the 3rd Party card driver If necessary contact the card s manufacturer for updated software drivers If all else fails contact OSS Technical Support for furt...

Страница 77: ...re we pre allocate them sufficiently It is therefore imperative that our computing platform allocates at least 32KB of I O memory space to allow multiple add in cards to operate properly This setting...

Страница 78: ...er and your return address on the shipping label when you return the item s for service Please note that One Stop Systems WILL NOT accept COD packages so be sure to return the product freight and duti...

Страница 79: ...sembler of a personal computer system may be required to test the system and or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropri...

Страница 80: ...One Stop Systems ExpressBox 16 Smart 80 Manual P N 09 09979 00 Rev C...

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