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Troubleshooting
You may encounter some issues or errors that will affect the performance of the printer
that will appear over time after heavy use for production purposes. These may come in the
form of issues stemming from the pretreating process, internal parts issues accompanied by
error lights, communication errors due to lack of proper maintenance, consumibles needing
replacement, or other elements.
In this section, we will review ways to troubleshoot what you may encounter and the steps
you can take to resolve these issues.
The quality of a print has many variables that can make or break it both before and during the
printing process. The printer needing maintenance/adjustment or the actual quality of an ima-
ge can be main factors to how the print comes out. Print quality can be effected by the actual
printing process and or by the quality of the image itself. One thing that I would like to stress
is that the printer itself sometime gets the blame for not working right when the image does
not print well. If you have a good nozzle check then the printer should be ready to do its best.
If your print comes out poorly then this is the section you need to understand. Many factors
like wrong height adjustment, poor image quality and inconsistent pretreatment application
are generally the issue and due to the operator not the machine. If you ever feel like you are
doing something wrong just give us a call, read these documents or watch our videos, we
want you to be 100% at ease and confident with our printers.
A mechanical printing issue is generally due to lack of maintenance or improper set up prior
to printing. In some cases though an alignment or adjustment may need to be done to correct
the problem. The problem seen in the print will be caused by one of the following issues:
Blurry Print - Improper Print Height
If your printed graphic has a blurry appearance to
it with loss in detail as shown to the left, this is
commonly caused by improper print height. It is
important to mount your shirt flat and set the
height before printing to achieve the desired print
quality.
Print & Image Quality Issues
Quality Issues - Mechanical
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