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Appendix A

Troubleshooting

In this Chapter . . .

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“About this Appendix” on page B-2

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“Power-Up Troubleshooting” on page B-2

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“Printing Problems” on page B-3

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“BOOTP Troubleshooting” on page B-3

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“DHCP Troubleshooting” on page B-4

•

“RARP Troubleshooting” on page B-4

•

“PostScript Problems” on page B-4

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“Bitmap Graphics” on page B-5

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Содержание B 6100

Страница 1: ...Network Interface Card Installation Guide for OKI B6100 Printer 07039201 Iss 01...

Страница 2: ...of XEROX NetWare is a trademark of Novell Corp AppleTalk Chooser and Macintosh are trademarks of Apple Computer Corp Windows NT and Windows for Workgroups are trademarks of Microsoft Corporation Port...

Страница 3: ...variety of different environments to include AppleTalk Local Area Transport LAT Netware and TCP IP Chapter 3 Ethernet Network Interface Card NIC Installation This chapter explains the procedure for i...

Страница 4: ...Ethernet Network Interface Card Configuration Guide 4...

Страница 5: ...Chapter 1 Introduction In this Chapter About this Chapter on page 1 2 Product Description on page 1 2 Physical Characteristics on page 1 2 Protocols Supported on page 1 3...

Страница 6: ...hey are received from the hosts Physical Characteristics The front panel of the Ethernet NIC has a TEST RESET button and four LEDs The NIC supports 10BasetT and 100BaseT using an RJ45 connector for sh...

Страница 7: ...will automatically sense the network connection and will automatically configure the RJ 45 connection accordingly Protocols Supported The following protocols are supported by your Ethernet NIC Novell...

Страница 8: ...1 4 Ethernet Network Interface Card Configuration Guide...

Страница 9: ...is Chapter on page 2 2 Control Panel Settings on page 2 2 EZWebCon Configuration on page 2 5 Incoming Logins on page 2 5 Services on page 2 6 AppleTalk Configuration on page 2 6 LAT Configuration on p...

Страница 10: ...nu contains the settings relevant to the data input sources interpreter selection etc Net 1 Setup This menu selection is used to configure the printer s Net 1 port NOTE This entire Net 1 Setup menu tr...

Страница 11: ...rmat entry that requires your input Net 2 Setup This menu selection is used to configure the printer s Net 2 port DEC LAT OFF ON DEFAULT ON APPLETALK OFF ON DEFAULT ON TCP IP OFF ON DEFAULT ON NETWORK...

Страница 12: ...IPT 3 DEFAULT AUTO SWITCH FORMAT see Note 3 below NORMAL BINARY RAW DEFAULT RAW NETWORK CHANNEL NETWARE OFF ON DEFAULT ON DEC LAT OFF ON DEFAULT ON APPLETALK OFF ON DEFAULT ON TCP IP OFF ON DEFAULT ON...

Страница 13: ...required for remote console logins The default login password is access NOTE If you would like to change either the privileged or login password use EZWebCon EZWebCon Configuration The EZWebCon config...

Страница 14: ...The host name appears under Service as PRQ_xxxxxx_BIN This name is factory set and cannot be changed AppleTalk Configuration The EZWebCon configuration software is the easiest way to configure the NIC...

Страница 15: ...s the easiest method for printing to the NIC Printing Directly to a Port 1 Create a LAT application port that references the NIC port 2 Create and start a print queue that uses the LAT application por...

Страница 16: ...x with NDS capa bilities If you are running NetWare versions 2 x 3 x or version 4 x with bindery emulation you may configure bind ery print queues using QINST bindery only or PCONSOLE Configuring Your...

Страница 17: ...Show Server command at the Local prompt 5 In the Printer Name field enter the name of the desired print service configured on your NIC 6 In the Print Queue Name field enter the name of the print queu...

Страница 18: ...rmation about fileservers printers and queues that the print server has found If a queue is in JobPoll the print server has successfully attached to the queue The DSTree DSContext and DSLicense Type S...

Страница 19: ...ality is available To set the IP address use one of the following methods printer s control panel EZWebCon a directed Ping packet a BOOTP DHCP or RARP reply or commands entered at the command line Loc...

Страница 20: ...host refer to two services on the same NIC they must use separate spool ing directories 4 No special purpose input or output filters can be used when printing via LPR If this functionality is necessar...

Страница 21: ...t Server Subsystem lpd daemon 4 In the Start the Print Server Subsystem dialog box type both in the first field The message The lpd subsystem has been started will appear Click Done To add a print que...

Страница 22: ...p command should only be done once or serious problems will occur If this happens contact SCO technical support 2 Print to this queue using normal lp syntax To create a remote printer 1 Issue the rlpc...

Страница 23: ...ftware packages you may have to create print pipes on the host The RTEL software provides this functionality by providing a UNIX named pipe interface To recreate the RTEL source files 1 Copy the file...

Страница 24: ...2 16 Ethernet Network Interface Card Configuration Guide...

Страница 25: ...lation In this Chapter About this Chapter on page 3 2 Ethernet Network Connectivity in 26 Page Per Minute Printers on page 3 2 Installing the Ethenet Network Interface on the Controller Assembly on pa...

Страница 26: ...ource cable is also discussed Ethernet Network Connectivity 1 Carefully review the safety precautions in the front of this guide before starting this installation proce dure 2 Locate the recessed area...

Страница 27: ...g the cover toward the rear of the printer then pulling the bottom of the cover toward you and then down 5 Remove the cover shield by first loosening the two thumbscrews in a counter clockwise directi...

Страница 28: ...ort 2 is on the left However when installed in the printer network port 1 is on the bottom and network port 2 is on top In the following few steps an Ethernet network interface is being installed in n...

Страница 29: ...Installation 3 5 3 Secure the NIC assembly to the controller bracket by tightening the two smaller thumbscrews in a clockwise direction Replacing the Printer Side Cover 1 Replace the cover shield as s...

Страница 30: ...ON I position NOTE Before supplying power to the printer be sure that only 1 physical Ethernet port is used NOTE The BNC and BASE T LEDs indicate good network connection The OK LED gives information...

Страница 31: ...etwork Interface Card NIC Installation 3 7 NOTE If the Power LED does not blink slowly refer to Appendix B Troubleshooting Installation of the Ethernet Network Interface Card NIC in your printer is no...

Страница 32: ...3 8 Ethernet Network Interface Card NIC Installation...

Страница 33: ...Chapter 4 Network Utility Software In this Chapter See About this Chapter on page 4 2 See Oki LPR on page 4 2 See PrintSuperVision on page 4 3 See PrintView Job Accounting for OKI on page 4 3...

Страница 34: ...orts TCP IP Your network administrator will first need to set up an IP address and TCP IP properties for your printer 1 To install the utility insert the Oki CD1 into the CD ROM drive If CD does not A...

Страница 35: ...device functionality Generates reports on screen or in XHTML Excel and XML formats plus Text and CSV formats Integrates with Oki Data s on line web support Types of Users Guest users without username...

Страница 36: ...Microsoft Windows Server NT 4 0 with Service Pack 6 and Internet Explorer 4 or later or 2 Microsoft Windows 2000 Server with Service Pack 2 or later or 3 Microsoft Windows XP Professional Installed Ap...

Страница 37: ...ng Follow the on screen instructions 3 Read all installation notes in the Readme Information dialog box before proceeding PrintView does not need to be on the boot drive however some components are in...

Страница 38: ...installation is complete 2 Launch mdac_typ exe on the CD ROM NOTE To install this component later launch the MDAC installer manually from the installation CD ROM Launching Printview To run the applic...

Страница 39: ...is Appendix on page B 2 Power Up Troubleshooting on page B 2 Printing Problems on page B 3 BOOTP Troubleshooting on page B 3 DHCP Troubleshooting on page B 4 RARP Troubleshooting on page B 4 PostScrip...

Страница 40: ...sage Diagnosis Remedy Power up diagnostic failure hardware failure Note which LED is blinking and its color then contact your dealer or Technical Support The NIC boots but does not try to load the Fla...

Страница 41: ...appear in the job list If an entry does not appear refer to the appropriate host section in this Appendix Use the Monitor Port n Counters command to verify that the counter is incrementing with each...

Страница 42: ...dware address must be in this file for the host to answer an RARP request The NIC s name and IP address in the etc hosts file The NIC s name and IP address must be in this file for the host to answer...

Страница 43: ...ort or parallel port If your application does not have this provision ask the application vendor for an upgrade version or patch that will add the hex postscript function Service Characteristics Issue...

Страница 44: ...B 6 Ethernet Network Interface Card Configuration Guide...

Страница 45: ...Appendix B Frequently Used Commands In this Chapter About this Appendix on page C 2 Server Commands on page C 3 Protocol Commands on page C 6...

Страница 46: ...ver general Port and Protocol sections Within each section com mands are listed alphabetically Commands may require privileged user status Enter Set Privileged then enter the privileged pass word when...

Страница 47: ...SERVER LOADHOST ipaddress Specifies the TCP IP host from which the Server requests its run time code DEFINE SERVER LOGIN PASSWORD Sets a new password that will be required before incoming logins are a...

Страница 48: ...When Enabled the Server will not process data passed through the service This characteristic should be enabled when printing PCL data EOJ string Causes the Server to send an end of job string to the a...

Страница 49: ...ons of all local services service Removes the definition of the specified service SET PRIVILEGED Enters privileged mode provided the user enters the proper privileged password when prompted SHOW MONIT...

Страница 50: ...n attempts DEFINE PROTO LAT option EN DIS Enables or Disables the LAT protocol for the Server DEFINE PROTO NETWARE option EN DIS Enables or Disables the NetWare IPX protocol for the Server DSCONTEXT s...

Страница 51: ...ver on page C 3 PURGE PROTO NETWARE ACCESS option ALL Removes all entries from the NetWare access list server Removes entries from the NetWare access list that are related to the specified file server...

Страница 52: ...C 8 Ethernet Network Interface Card Configuration Guide...

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