Error handling and troubleshooting
125
Troubleshooting
Troubleshooting helps you locate the source of errors and fix common
problems that can arise during printing. However, before you investigate,
check:
■
Is the printer connected to a working power source?
Troubleshooting areas
■
Printer behaviour
■
Print quality
■
Data transfer
■
Application software
Isolating problems
You can quickly isolate problems in the printer, computer/printer interface, or
application software using the following procedure:
▼
To isolate problems
1
Turn the printer
OFF
, then
ON
.
2
Load media, then print a prime test to check that all jets fire. (see ‘Check the
quality of ink cartridges’ on page 119)
3
Perform a colour calibration. (see ‘Run a colour test’ on page 35)
If your printer fails during any of the above steps, call the Océ helpdesk.
Otherwise, continue with the following steps:
4
Send a test print directly to the printer through the parallel port. For example,
on a PC, type:
copy /b <filename>.rtl lpt1.
5
If your computer runs on a network, log on and copy the test file to the printer
over the network.
6
If steps 4 or 5 fails, try again from another computer.
If any of these steps fail, your printer may not be correctly connected to your
computer and/or network. Contact your systems administrator. Otherwise,
continue with the following steps:
7
Print directly to the 5090 from several software applications.
Содержание CS 5090
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Страница 45: ...45 Océ CS 5090 User Manual Chapter 3 Control panel Menu functions Default printer settings Save user options ...
Страница 56: ...56 Océ CS 5090 User Manual 5 If the network is working properly the printer prints a circular pattern ...
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Страница 67: ...67 Océ CS 5090 User Manual Chapter 6 Handling ink and media ...
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Страница 141: ...141 Océ CS 5090 User Manual Appendix A Glossary ...
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Страница 145: ...145 Océ CS 5090 User Manual Appendix B Safety information ...
Страница 149: ...149 Océ CS 5090 User Manual Appendix C Miscellaneous ...
Страница 155: ...155 Océ CS 5090 User Manual Appendix D Technical specifications ...
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