Problem solving
169
Clearing paper jams
If copy material or originals stop unexpectedly in the copier, a cover or door
will be displayed with an arrow indicating in which part of the copier the sheets
have stopped (see figure 103) for an example.
[103] Example of an error message for a paper jam
Note:
If the key operator has locked the paper compartment door you will not
be able to clear paper jams in the paper compartment and the sliding module.
In this case, the display will instruct you to call the key operator giving you
his/her phone number.
The pictures allow you to locate the problem area quickly. Original jams
usually occur on the glass platen and under the upper handle of the original
feed cover. Paper jams occur in the paper compartment, in the trays and along
the door, as well as in the sliding frame, which can be accessed when the paper
compartment door is open.
(as soon as a step of the instruction above is completed, a next illustration appears.
The illustration below refers to step 2).
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